Financial Aid Customer Service Topics: April 2017
by Mark McNasby
1. Get-Contact-Information
1.1. What's your email
1.2. What's your phone number
1.3. What's your physical address
2. appointments
2.1. I need to speak to someone
2.2. I need to make an appointment
3. Financial Aid Basics
3.1. What can I use my aid for?
3.2. What does the process look like?
3.2.1. How do I apply for aid?