How Tikki gets Insight customer

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How Tikki gets Insight customer by Mind Map: How Tikki gets Insight customer

1. what do customer buy?

1.1. books

1.2. clothes

1.3. IT

1.4. .........

2. where do they live?

2.1. city

2.2. province

2.3. .... place

3. How are they satisfied?

3.1. positive attitute

3.2. negative coment

3.3. like, share ... on fb

3.4. feedback

3.5. respond to

4. how do they behave?

4.1. firts time buy

4.2. buy often

4.3. time of click

4.4. read, keep long

4.5. compaint

4.6. feedback

4.7. the kind of product they buy often most

4.8. like, share on fanpage

5. What kind of payment they want ?

5.1. Visa

5.2. internet banking

5.3. monthly instalment

6. to have good policy for payment

7. to run google Ad, Fb ads... at right time, right place

8. g

9. who are they?

9.1. gender

9.1.1. woman

9.1.2. man

9.2. salary

9.2.1. high

9.2.2. low

9.2.3. mid

9.3. lifestyle

9.3.1. mordern

9.3.2. tradition

10. what do customer like?

10.1. product

10.2. trend

10.3. why they like

11. which device they use most to visit website ?

11.1. mobile

11.2. destop

11.3. tablet

12. how long do they expect to get shipping?

12.1. 1h

12.2. a half of hour

12.3. 1 day

12.4. 2 days

13. why they choose Tiki?

13.1. cheap

13.2. ship well

13.3. safe

13.4. brand

13.5. various product

14. focus on core value better than rival

15. to segmenting, positioning market, do strategy of marketing to target market.

16. grasp trendy market, do strategies for marketing, sale,

17. - undestand their lifestyle

18. to design the right platform for them.