03/28 - Conflict and Resolution

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03/28 - Conflict and Resolution by Mind Map: 03/28 - Conflict and Resolution

1. Weight Exercise

1.1. Examine Conflict

2. Resources

2.1. Laurie Brady - Curriculum Development

3. Causes of Conflict

3.1. Ambiguous Jurisdictions

3.2. Conflict of Interest

3.3. Communication Barriers

3.4. Dependence on One Party

3.5. Association with Parties

3.6. Need for Consensus

3.7. Unresolved Prior Conflict

3.8. Beliefs of Individuals

4. Solutions

4.1. Name The Problem

4.2. Preparedness to Compromise

4.2.1. Other party should not be coerced to concede

4.3. Empathy for Other Party

5. Handling Conflict

5.1. Avoiding

5.2. Competing

5.3. Accomodating

5.4. Collaborating

5.5. Compromising

6. Assertiveness

6.1. Middle ground of aggressive and passive

6.2. Solution

6.2.1. When...

6.2.2. I felt/thought...

6.2.3. Then...