The World Is Flat

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The World Is Flat by Mind Map: The World Is Flat

1. software you want

2. ASSEMBLY

2.1. at Dell

2.1.1. at main Dell factories

2.2. parts

2.2.1. from

2.2.1.1. multiple factories

2.2.1.1.1. Intel

2.2.1.1.2. Samsung

2.2.1.1.3. many more

2.2.1.2. multiple countries

2.2.1.2.1. America

2.2.1.2.2. China

2.2.1.2.3. other Asian countries

2.3. manually screwing all the parts together

3. TRANSPORTATION

3.1. shuttle box

3.1.1. in protective foam

3.1.2. all necessary information on outside

3.2. on pallet

3.3. by plane

3.4. 2 weeks after order was placed

3.4.1. because of delay

3.4.1.1. otherwise only 4 days

3.5. UPS

4. ORDERING

4.1. by phone

4.1.1. 800 number

4.2. online

4.2.1. Dell.com

4.3. immediately added to order management system

4.3.1. special features

4.3.2. personal information

4.3.3. shipping adress

4.3.4. billing adress

4.3.5. credit card information

4.4. PAYMENT

4.4.1. with credit card

4.4.1.1. verified through connection with VISA

5. PRODUCTION

5.1. six factories

5.1.1. all around globe

5.2. supplier logistics centers (SLC)

5.2.1. make parts for Dell

5.2.1.1. motherboard

5.2.1.2. memory card

5.2.1.3. keyboard

5.2.1.4. etc.

5.2.2. product ready+ delivered

5.2.2.1. within 90 minutes

5.2.2.2. quanatity asked in 2 hours time

5.2.2.3. by truck

5.2.3. basic electronics

5.3. about 400 companies

6. DESIGN

6.1. Austin, Texas

6.2. Taiwan

6.2.1. original design manufacturer

6.2.1.1. ODM

6.3. Dell engineers

6.3.1. go to Taiwan

6.4. Taiwanese notebook designers

6.5. 24-hour-per-day development cycle

6.6. redesign

6.6.1. every 12 months