Troubleshooting: Keyboard

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Troubleshooting: Keyboard by Mind Map: Troubleshooting: Keyboard

1. The keyboard is unresponsive

1.1. Always check the connections. Make sure they are firm and properly in their designated ports.

1.2. Keyboards are commonly connected to computers through a PS/2 connector (Click here) or a USB cable

1.3. Turn off your computer disconnect the keyboard and reconnect it. Turn the computer back on.

1.4. If your keyboard is still unresponsive, retry the following steps using a different port (for USB only).

1.5. If the above does not result in a responsive keyboard, you will need to contact your technology coordinator for a replacement keyboard.

1.6. NOTE: If your mouse and keyboard have the same connector, make sure you did not plug the keyboard into the mouse port and vice versa. They are usually color-coded

2. Keyboard keys are getting stuck or hard to push

2.1. People do not realize but cleaning your keyboard is vital to keeping your keyboard running smoothly and properly.

2.2. To start cleaning a keyboard first unplug it or turn off your computer. You may use compressed air on a computer keyboard as all kinds of dirt and dust can fall in between keys. NOTE: Please read the compressed air container as it is dangerous to spray the canister while on its side as it will release extremely cold air that can damage the inner workings of your keyboard.

2.3. Then spray alcohol, or a type of cleaner onto a cloth (NOT ON THE KEYBOARD ITSELF. THIS WILL ALMOST CERTAINLY BE WORSE FOR YOUR KEYBOARD). Individually rub the keys with the cloth for best results

3. Page up or Page down keys are Locked

3.1. our "Scroll Lock" function may be engaged. Press the Scroll Lock Key once.

4. Letters are all in capital

4.1. Your "CAPS LOCK" key has been activated. Press the "CAPS LOCK" Key once to fix this problem.