Brearley School Technology Department

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Brearley School Technology Department by Mind Map: Brearley School Technology Department

1. Department Structure

1.1. Network & Systems Specialist

1.1.1. Promenet

1.2. Gabi

1.3. Eric

1.4. Scott

1.5. Utsman

1.6. Karen, Marina, Pietro Luigi*, Karl*

2. Helpdesk Model

2.1. Best Ways to Reach Us

2.2. "Hybrid" Helpdesk Model

3. Changes & Improvements

3.1. Hours of Operation

3.2. More "Proactive" than "Reactive"

3.3. Remote Support Model