Technology Workflow Tools

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Technology Workflow Tools by Mind Map: Technology Workflow Tools

1. Operations

1.1. Incidents

1.1.1. TOOL:FreshService-Tracking & Communication

1.1.2. TOOL:Microsoft Teams-Communication

1.1.3. TOOL:SharePoint-Procedure Documentation

1.2. Service Requests

1.2.1. TOOL:FreshService-Tracking & Communication

1.2.2. TOOL:Microsoft Teams-Communication

1.2.3. TOOL:SharePoint-Procedure Documentation

1.3. Change Requests

1.3.1. TOOL:FreshService-Tracking & Communication

1.3.2. TOOL:Microsoft Teams-Communication

1.3.3. TOOL:SharePoint-Procedure Documentation

2. Projects

2.1. Project Assignment, Planning & Communication

2.1.1. TOOL:Microsoft Planner-Task Assignment

2.1.2. TOOL:Microsoft Teams-Communication

2.1.3. TOOL:SharePoint-Procedure Documentation

2.1.4. TOOL:SharePoint-Project Documentation

2.2. Project Tasks & Deployments

2.2.1. TOOL:FreshService(Change Requests)-Tracking

2.2.2. TOOL:SharePoint-Procedure Documentation

2.2.3. TOOL:Microsoft Teams-Communication