1. Support
1.1. Support Request Form
1.2. Open Tickets + Status
1.3. History
2. Deliverables
2.1. Materials
2.1.1. Content
2.1.2. Design Previews
2.2. Resources
2.2.1. DNS Access
2.2.2. Mailchimp Login
2.3. Documents
2.3.1. Proposal
2.3.2. On Boarding
2.3.3. Scope
3. Consulting
4. Tools & Training
4.1. Environment Map
4.1.1. Technical Innovations
4.1.2. Macro Events
4.1.3. Adjacent Industries
4.1.4. Emerging Opportunities
4.2. Business Model Canvas
4.2.1. Key Partners
4.2.2. Key Activities
4.2.3. Key Resources
4.2.4. Value Propositions
4.2.5. Customer Relationships
4.2.6. Customer Segments
4.2.7. Channels
4.2.8. Cost Structure
4.2.9. Revenue Streams
4.3. Value Proposition Map
4.3.1. Customer Segment Profile
4.3.1.1. Customer Jobs
4.3.1.1.1. Consider This
4.3.1.1.2. Trigger Questions
4.3.1.1.3. Jobs List (client input)
4.3.1.2. Customer Pains
4.3.1.2.1. Consider This
4.3.1.2.2. Trigger Questions
4.3.1.2.3. Jobs List (client input)
4.3.1.3. Customer Gains
4.3.1.3.1. Consider This
4.3.1.3.2. Trigger Questions
4.3.1.3.3. Jobs List (client input)
4.3.2. Value Mapping
4.3.2.1. Products & Services
4.3.2.1.1. Consider This
4.3.2.1.2. Trigger Questions
4.3.2.1.3. Jobs List (client input)
4.3.2.2. Pain Relievers
4.3.2.2.1. Consider This
4.3.2.2.2. Trigger Questions
4.3.2.2.3. Jobs List (client input)
4.3.2.3. Gain Creators
4.3.2.3.1. Consider This
4.3.2.3.2. Trigger Questions
4.3.2.3.3. Jobs List (client input)
4.4. Organizational Assessment
4.4.1. Entrepreneurial Skills
4.4.2. Strategic Frameworks and Tools
4.4.3. Design-Thinking Skills
4.4.4. Customer Empathy Skills
4.4.5. Experimentation Skills
4.4.6. Digital Team Skills (Creative & Development)