B2C Video Consults

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B2C Video Consults von Mind Map: B2C Video Consults

1. Phase 1 - definition

1.1. Video Consults for OOH patients

1.2. Objective

1.2.1. Save time & cost of Travel for OOH

1.3. Extent

1.3.1. For Fee paying patients only

1.3.2. Suitability and payment via CC

1.3.3. VSEE (Free)

1.3.3.1. 1 Free VSEE per Deputy

1.3.3.1.1. Via Mobile while on the road ?

1.3.3.1.2. Scripts posted or collected from SCR

1.3.4. VSEE link via e-mail

1.3.5. Excluded

1.3.5.1. GMS

1.3.5.2. Registration details

2. Stakeholders

2.1. Project Sponsor

2.1.1. Tom Forde

2.2. Project Manager

2.2.1. Nick O'Hare

2.3. Developers

2.3.1. VSEE.com

2.4. Primary User Group

2.4.1. Deputies+CC

2.5. Supporting Staff

2.5.1. David

2.5.2. Dermot

2.5.3. Pearse

2.5.4. Septa

3. Future Phases

3.1. Phase 3 - extend Waiting List to > 1 Deputy = additional VSEE cost

3.2. Phase 4 - introduce customised app = VSEE quotation

3.2.1. User defined input fields = Registration details

3.2.2. Online payments via app

3.2.3. Allow addition of family members

4. Phase 2 - definition

4.1. Video Consults for Joe Public

4.2. Objective

4.2.1. Generate additional revenue stream

4.3. Extent

4.3.1. For Fee paying patients only

4.3.2. Suitability and payment via CC

4.3.3. VSEE Waiting List x 1 Deputy

4.3.3.1. 1 Deputy from Fixed location

4.3.3.2. Scripts posted or collected from SCR

4.3.4. Excluded

4.3.4.1. GMS Patients

4.3.4.2. Registration Details

5. Phase Schedule x N

5.1. Agree Project Phasing

5.2. Agree Phase Content details

5.3. Agree Action points & sign-off

6. Timeline

6.1. Marketing Plan

6.2. Phase 1

6.3. Phase 2

6.4. Phase 3

7. Implications

7.1. Budget

7.1.1. Materials

7.1.1.1. Postage for scripts

7.1.1.2. Deputy Mobile phone - exisiting

7.1.2. Personnel

7.1.2.1. All Deputies Phase 1 - exisiting cost

7.1.2.2. + 1 x dedicated Dr Phase 2 ?

7.1.2.3. All Call Centre admin as required - exisiting

7.1.3. Services

7.1.3.1. Free VSEE Phase 1

7.1.3.2. VSEE Waiting List Phase 2

7.1.3.2.1. €150 pm + €500 set up

7.1.3.3. VSEE app Phase 3/4 - quotation

7.1.3.4. Marketing ?

7.2. Requirements

7.2.1. Marketing material

7.2.1.1. Marketing feedback

7.2.1.2. #'s of Enrolers/Subscribers

7.2.1.3. Decision to extend future Phases

8. Actions

8.1. Define Project Schedule

8.1.1. Dependencies

8.1.2. Milestones

8.2. Define Marketing Plan

8.2.1. Schedule

8.2.2. Budget

8.3. Define Project Measurements

8.3.1. KPI's

8.4. Define Doc in a Box

8.4.1. Define Business objective

8.4.2. Define Cost

8.4.3. Source Content

8.4.4. Distribution/Maintenance/Returns