1. Fund Raiser
1.1. Lack of continuous fundraising initiatives
1.2. Programme fundraiser / events are planned too close to execution dates. (leaving less time and awareness online)
1.3. PMT’s are forces to do less budget fundraisers due to insufficient starting fund for a project.
1.4. Clash between fund raisers of programmes
2. HR
2.1. Volunteers
2.1.1. Benfits they can get through being a volunteer is not defined
2.1.2. lack of additional benefits for volunteers
2.1.3. Volunteer motivation has gone down
2.1.4. volunteer experience satisfaction motivation is not measured
2.1.5. Volunteer retention is too low
2.1.6. No positive experience volunteer to follow the new volunteers.
2.1.7. No volunteer delegation for programs imcd
2.1.8. lack of time availability of volunteers
2.1.9. Lack of volunteers
2.1.10. imcd volunteers are not recognised enough in the public
2.1.11. Individual achievements of the volunteers needs to be recognised as well
2.1.12. Proper induction for volunteers
2.2. Full timers
2.2.1. Lack of full time team
2.3. Leaderships
2.3.1. Development opportunities are shown at YF but there’s no managerial support to take them through the process
2.3.2. Don't have a proper talent pipeline, cant see successors for any of the projects at a glance
2.3.3. JDs are not defined
2.3.4. Lack of leaders
2.4. no rewards and recognitions
2.5. T & D
2.5.1. IMCD values are being neglected
2.5.2. Lack of Programme knowledge of all volunteers
2.6. Grievances
2.6.1. No proper grievances handling system
2.6.2. no strict actions against problem volunteers
2.7. Recruitment
2.7.1. no recruitments lately
2.7.1.1. no Ad Hoc volunteer recruitment
2.8. no recognition for finance department of imcd
2.9. Looking back and remembering the achievements of IMCD and volunteers hadn’t been done in a long time
2.10. Updated HR database
2.11. Lack of proper Welfare system
3. Finance
3.1. No Management account
3.2. No close track on fund raiser
3.3. voucher and receipt or not issued properly
3.4. no centralised so decentralized accounting system in place
3.5. no annual budget for imcd
3.6. poor cash management
3.7. lack of transparency in financial activities
3.8. no asset registry
3.9. no physical files for financial transactions
4. Legal
4.1. Have not submitted to annually required documentation to NGO registrar
4.2. IMCD is not an approved charity in Sri Lanka
4.3. We don't know what is our working method with the existing government in the country
4.4. Have no idea what is happening with new policy implementations in the country and the impact to the organization
4.5. No company limited by guarantee registration for imcd
4.6. directors are not aware about legal Grounds running an NGO
4.7. trade marks are not registered
4.8. way of handling legal issues is not defined
4.9. All legal documents are not in one place latest
4.10. no file with Acts related to imcd/NGOs and latest changes in the government rules and regulations
4.11. signing power is not defined
4.12. no track on All legal documents handling no agreements been signed with volunteers members of stakeholders oh partners
4.13. no proper team for legal work and for transmission
5. IT & DB
5.1. Lack of follow up process by PMs to get their programme status updated on the website
5.1.1. All programmes don’t have updated websites.
5.1.2. imcd website is outdated
5.1.3. Programmes don't have statistics shown on website or on all social media.
5.2. We need a central system for everything ( At least a google doc , there was different tryouts but nothing was used after implementing )
5.3. Lack of proper knowledge sharing channel
5.4. Not maintaining of proper documents library
5.5. member it system is not used i
5.6. No online payment gateway
6. Logistic
6.1. Lack of shortage
6.2. Not maintaining an inventory for IMCD
6.3. Lack of infrastructure
6.4. lack of infrastructure computer printers stationery
6.5. Not utilizing the resources we have and some of the stuff in the storage is not usable but they are still there ( Office space! )
6.6. poor management of resources
6.7. no timely investment in resources (Logistics & Procurement)
6.8. No procument guide lines in place
6.9. No proper database for suppliers, service, provider and etc
7. Sustainability
7.1. Programmes are not financially sustainable
7.2. Is IMCD an organisation which will highly focused on bringing funds and implemented through partners, or is IMCD bringing less funds and implement programm by own
8. Programmes
8.1. Doubt that volunteers are being offered a satisfactory role or not
8.2. Programmes are not financially sustainable
8.3. Programme teams and SPM are not visionary enough
8.4. SPMs are not visionary enough
8.5. We don’t know the impact of our community services
8.6. We don’t know the impact of our community services
8.7. Irresponsibility of PMs (Case by case)
8.8. Nothing new from programmes like CAD, YF, P2W
8.9. No proper minute sharing after programme meetings
8.10. PMT’s doing the donation main event in weekend which is no the convenient for school staff and children. IMCD used to it in weekdays
8.11. No post projects meetings to identify shortcomings
8.12. No innovations and creativity
8.13. Programmes are not align with SDGs
8.14. Poor internal communication
9. Initiatives
10. Branding & Marketing
10.1. No uniform email signature
10.2. No official T-shirts
10.3. Very less news paper articles
10.4. Visibility of IMCD in the general public has gone down
10.5. No TV interviews
10.6. Lack of initiatives to expand the brand visibility
10.7. no creative campaign
10.8. Need to be working with the famous people in the country to reach out to more people and pass our message.
10.9. Creative campaigns for - recrit volunteers
10.10. no ongoing volunteer branding
10.11. no budget for marketing
10.12. imcd pages Facebook Instagram Twitter data in window thinking
10.13. Proper way of marketing within the volunteers
10.14. Lack of designers for programmes
10.15. not having a proper guideline to publish event albums and using official tag lines
11. ER
11.1. Lack of good relationship with stakeholders
11.2. No long term partners
11.3. No proper relationship with gpvt. officials
11.4. no updated imcd profile
11.5. no plans for long term partners benefits for long term partner not defined
11.6. no timely investment in resources
11.7. no affiliation
11.8. No Transport / logistics partner
11.9. Not enough funds to make a full impact in some instances
11.10. Not having proper collaborating between other organizations
12. BOD
12.1. Lack of creativity
12.2. Lack of entrepreneurial mindset
12.3. No idea on Macro environment
12.4. Membership and even senior leaders doesn’t know what is IMCD
12.5. Is ENGLISH the working language of IMCD ??? or is Sinhala the working Language of IMCD ???
12.6. Trustworthiness of BoD is diminishing
12.7. What does Sri Lanka needs ? project implementing NGOs or NGOs bring more funds
12.8. Does sri Lanka/Colombo has too many NGO and charitable movements
12.9. We don’t have a process to measure the impact of our community services
12.10. Not having a proper event timeline to follow
12.11. Not networked with the others who are making an effort to do something to the society there own way.
12.12. Lack of awareness about global and local trends corporate and NGO sector
12.13. no short term goals
12.14. short name imcd is been already used by a multinational company which needs to be changed or 3 band in different way
12.15. Current financial position of imcd is not aware by the directors
12.16. No administartion cost from funds.
12.17. directors attention on making programs financially sustainable is not adequate
12.18. no financial targets
12.19. Lack of BOD presence at project execution
12.20. BOD members don't put effort to create their profile in relate to community services
12.21. Lack of presence in external NGO gatherings
12.22. Not applying for awards
13. Internal Controls
13.1. No procedure manual and internal controls (for everything)
13.1.1. no guidance for value of cheques and value of payments (through finance)
13.1.2. for programs volunteers are spending their own money
13.1.3. Communication gaps. Different programmes are using different communication channels.
13.1.3.1. Proper communication hierarchy is not defined
13.1.4. less interest of program management team and directors when it come to finance.
13.1.5. the approval process is weak when it come to financial transactions
13.1.6. Processes are not in place to get the approval (finance, budget , project proposal)
13.1.7. Project closure report
13.1.7.1. Post project report ,reviews
13.1.8. Pre approval for any event , project Director Operation
13.1.9. Proper Guidelines for recruitment
13.2. too many bank accounts
13.3. no internal audit programme wise
13.3.1. no random checks off financial transactions