Intercultural Management: The importance of employee integration in Asia hotel industry .

1. Introduction

2. Hypothesis

2.1. The Multiculturality in Hotel industry is a generalize situation in Asia country.

2.2. The culture is hard to manage in hotel industry.

2.3. The foreign workforce  depends of a proper welcoming process in the organisations.

3. Content

3.1. Part 1- Hospitality: A Worldwide sector.

3.1.1. Tourism, impact on Asian country.

3.1.2. Internationalization of hotel group.

3.2. Part 2- Managing the diversity.

3.2.1. Notion of Culture.

3.2.2. Cultural differentiation.

3.3. Part 3- Integration of foreigner workers in Asia country.

3.3.1. Importance of a proper welcoming process.

3.3.2. Integration of foreigner as a complex process: Stereotype.

4. Conclusion

5. Research Questions

5.1. What are the factors that affect the integration of a new foreigner employee in the organisation?

5.2. How does the employment of multi-cultural workers impact the management in hospitality industry?

6. Methodology

6.1. Interviews

6.1.1. 8 HRM or Hotel manager

6.2. Focus Group

6.2.1. 2 Focus group of foreigner employee   (4  persons per group).

6.2.2. 2 Focus group of local employee         (4 persons per group).