MindMeister Support

Please select a topic or use our search to the left to access our extensive online documentation. You can click on one of the links below to access additional help resources.

Frequently Asked Questions

Several constantly updated hand-picked questions about using MindMeister.

Feature Requests

Help make MindMeister even better. We'll keep you up to date about new features.


Our team and our users will provide help and tips about using MindMeister here.

Urgent Enquiries

Cannot login or think you lost data? Submit a direct request.

Top Frequently Asked Questions

  • How can I cancel my paid subscription?
  • Are there any collaboration or map limits?
  • The site is very slow. Are there any connection problems?
  • Is there a limit to the number of maps I can create?
  • Can I invite unlimited users to my mind maps?
  • Is there a free trial available?
  • Are all my maps public?
  • How can I search my maps?
  • Is it possible to copy parts of one MindMap into another one ?
  • How can I print my maps?
  • Why I am getting "access denied" on an invitation?
  • How can I use Google Drive with my existing MindMeister account?
  • How can I use MindMeister with Internet Explorer 7?
  • How can I use the mobile applications with Facebook / Google Apps / OpenID
  • How can I redeem a promotion code?
  • How can I undo multiple operations?
  • How can I add more users to my team?
  • Can I switch between editions during the trial?
  • Which browsers support MindMeister?