TENANCY/LEASE MANAGEMENT
da Sabrina Khalid
1. (1) Rights and duties of tenants and landlords or agents during the lease or tenancy agreement are identified in line with ethical standards, legislative requirements and agency practice. (2) Inspections of managed properties are conducted and condition reports are prepared in line with lease or tenancy agreement, landlord instructions, legislative requirements and agency practice. (3) Rental moneys are collected and processed in line with lease or tenancy agreement, legislative requirements and agency practice. (4) Reports are accurately prepared and routinely communicated to landlord on rental moneys collected or in arrears. (5) Strategies for collection of rental arrears are discussed with and agreed to by landlord prior to implementation of collection process. (6) Procedures for collection of rental arrears are implemented in line with landlord instructions, legislative requirements and agency practice. (7) Tenants in arrears are routinely followed up to obtain payment or vacant possession in line with landlord instructions, legislative requirements and agency practice. (8) Where necessary, claims against rental bonds are prepared and forwarded to the appropriate authority within specified time-frame of the outgoing property inspection. (9) Rent increases and reviews are conducted in line with lease or tenancy agreement, legislative requirements and agency practice.
2. (1) Documentation required to terminate a lease or tenancy agreement on behalf of landlord is prepared in line with landlord instructions, legislative requirements and agency practice. (2) Notice is given to tenant according to client instructions, legislative requirements and agency practice. (3) Rights of tenant with regard to terminating a lease or tenancy agreement are observed in line with legislative requirements and agency practice. (4) Property inspections are conducted in line with client instructions, legislative requirements and agency practice. (5) Effective interpersonal communication techniques and negotiation skills are used with the landlord and tenant to obtain satisfactory conclusion to tenancy. (6) Relevant procedures are implemented on behalf of landlord to claim an entitlement to retain part or all of security deposit or bond money, if required, in line with landlord instructions, legislative requirements and agency practice. (7) Effective interpersonal communication techniques and negotiation skills are used to clarify issues and resolve disputes with landlords and tenants emanating from the termination of leases and tenancy agreements. (8) Regular reports are provided to landlord on termination process and outcomes in line with agency practice.
3. Manage renewals of leases and tenancy agreements.
3.1. (1) Property is inspected and an accurate report is produced on property conditions and maintenance requirements in line with legislative requirements and agency practice. (2) Property condition reports and rental details are provided to tenants prior to renewal of lease or tenancy agreement. (3) Conditions of lease or tenancy agreement renewal are negotiated and agreed with all parties. (4) Lease or tenancy agreement renewal documentation is prepared and provided to tenant and finalized in line with legislative requirements and agency practice.
4. EXPLANATIONS
4.1. What is the difference between a rental agreement and a lease?
4.1.1. (1) A rental agreement provides for a tenancy of a short period (often 30 days) that is automatically renewed at the end of the period unless the tenant or landlord ends it by giving written notice. For these month-to-month rentals, the landlord can change the terms of the agreement with proper written notice. (2) A written lease, on the other hand, gives a renter the right to occupy a rental unit for a set term -- most often for six months or a year but sometimes longer -- as long as the tenant pays the rent and complies with other lease provisions. The landlord cannot raise the rent or change other terms of the tenancy during the lease, unless the tenant agrees. (3) Unlike a rental agreement, when a lease expires it does not usually automatically renew itself. A tenant who stays on with the landlord's consent after a lease ends becomes a month-to-month tenant, subject to the rental terms that were in the lease.