1. Delivery
1.1. Plane
1.2. Charter
1.3. Shipping
1.3.1. ups tracking system
1.3.2. By UPS itself
1.3.3. 4 days without delay
2. Packaging
2.1. Protective foam
2.2. Label
2.2.1. Order number
2.2.2. Tracking code
2.2.3. System type
2.2.4. Shipping code
3. Dell's production system
3.1. Dell's Factories
3.1.1. Limerick, Ireland
3.1.2. Xiamen, China
3.1.3. Eldorado do Sul, Brazil
3.1.4. Nashville, Tennesee
3.1.5. Austin, Texas
3.1.6. Penang, Malaysia
3.2. Supplier logistics centers
3.2.1. Surrounding every Dell factory in the world
3.2.2. Owned by different suppliers
3.2.3. Are staging areas
3.2.4. Update stock every 2 hours
3.2.5. Supply every 90 minutes
3.2.6. Demand shaping
3.2.6.1. Demand high, stock low
3.2.6.1.1. Promotion
3.3. Codesigning
3.3.1. Dell engineers
3.3.1.1. Customer's needs
3.3.1.2. Required technologies
3.3.1.3. Dell's design innovations
3.3.2. Taiwanese notebook designers (ODM)
3.3.2.1. Motherboard, case
3.3.2.2. Basic functionality
3.4. Software
3.4.1. Customer's choice
4. Sales
4.1. Contact
4.1.1. Telephone
4.1.2. Website
4.2. Dell's order management system
4.2.1. Type of notebook
4.2.2. Special features
4.2.3. Personal information
4.2.4. Shipping address
4.2.5. Billing address
4.2.6. Credit card information