COMM391 Section 203 Phase 1

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COMM391 Section 203 Phase 1 by Mind Map: COMM391 Section 203 Phase 1

1. Group 313

1.1. Rivalry

1.1.1. this is our biggest threat

1.1.2. - Since we’re a private company, our prices would generally be greater than other companies who are subsidized by the government and also who are roughly the same in size

1.2. Buyer Power

1.2.1. As a dentistry, most people would go to public places with lower prices therefore our company must think of many different ways of why they should come to our company instead of others

1.2.1.1. Customer oriented

1.2.1.1.1. make the customers feel that they are really cared for

1.2.1.2. Our uniqueness

1.2.1.3. Create trust; that we are not just about profit

1.2.1.4. provide professionalism

1.2.1.5. show quality and consistency

1.3. suppliers

1.3.1. we assumed that most dentistry companies get their equipment and assets from roughly the same providers so this would not be too much of a threat for us

1.4. Substitute

1.4.1. - Going to a geographically distant dentistry

1.5. Entrance

1.5.1. Not a big threat because the starting cost is very high

2. Group 314

2.1. MOST IMPORTANT FORCE: Suppliers

2.1.1. Most Important: High Threat

2.1.2. Our success is directly correlated with suppliers

2.1.2.1. Financially: Our ability to supply organic foods depends on supplier yields which is affected by many variables including weather, inputs, epidemics (e.g. h1n1/animal flues)

2.1.2.2. Organic farming is expensive and in limited supply, yet there are a great deal of organic food sellers (Whole foods etc.) so securing the farmers' organic goods at a competitive cost could prove to be challenging

2.1.2.2.1. High switching costs (from non-organic to organic)

2.1.2.2.2. Product is somewhat unique

2.1.2.2.3. Domination of supply by few suppliers

2.2. Why we did not choose: buyers

2.2.1. Our product is differentiated enough and has a target market that will seek out our product over alternatives even if prices are relatively higher

2.3. Why we did not choose: substitutes

2.3.1. Any other substitute for organic foods do not fulfill the unique benefit that organic foods offer

2.3.1.1. Substitutes such as non-organic foods are not direct substitutes for organic foods for organic food consumers

2.4. Why we did not choose: new entrants

2.4.1. Capital requirements (rent/storespace etc.) are high and there is difficulty in accessing distribution channels

2.5. Why we did not choose: rivalry

2.5.1. Though rivalry is a significant force, it is not the most important

2.5.1.1. Competitors in supplying organic foods to consumers are numerous and continuously growing

2.5.1.2. Product lacks differentiation and has high switching costs

2.5.1.3. However, industry growth is FAST which decreases rivalry so, though significant, rivalry is not the most significant force

3. Group 312

3.1. Potential Entrants

3.1.1. Organic food stores tend to price higher, if a new entrant can sell for lower, then people may switch over to this new store However, we still have an advantage by selling online since many upstart new companies would not have the capital to invest in an online system including delivery costs

3.2. Suppliers

3.2.1. MOST IMPORTANT because we rely heavily on them for our products, and without products we cannot sell. Unforeseen circumstances can deplete our product availability. We may not be guaranteed to receive a consistent supply of product. Suppliers are vital to maintaining our competitive advantage--our prices are based on suppliers.

3.3. Rivalry

3.3.1. Direct competition such as bigger wholefood companies who are not local. Supermarkets with large organic food sections and local farmers who sell directly to customers (these are usually extremely loyal customers)

3.4. Subsitutes

3.4.1. high competition because there are many alternatives like non-organic food for those who don't care as much about where there food comes from such as fast food joints, other restaurants also many people do not know or care about the health benefits of organic foods and would not go out of their way to buy them, especially for their premium price

3.5. Buying Power

3.5.1. Low. Since Good foods is a small chain, they are unable to buy largely in bulk and reduce the price they buy from farmers. Low negotiation power because they are dependent on local suppliers.

4. Group 311

4.1. health care industry

4.1.1. Buyer power is not very important, since medical service is essential for sick patients.

4.1.2. Rivalry - would be the most important force. Within rivalry there are the other big clinics and public hospitals within the area. We have to compete with the others.

4.1.3. Threat of substitutes is low since there is no real substitute to medical services.

4.1.4. Buyer power wouldnt be that important, because most of the people in canada got health insurance. Patients would care too much about the cost.

5. Which of the five forces is the most important for your industry? Why?

6. Group 315

6.1. Rivalry

6.2. Hard to differentiate our services from competitors without the investment in technology, info tech, etc.

6.3. The other forces aren't as important because: -buyer and supplier power- people will always buy and sell houses, and its important for us to have competitive advantage so we can be selected as the means of transaction -substitutes- real estate companies are the main means of purchasing a house therefore, our services aren't really substitutable because of convenience -potential entrants- in light of the stagnation, people aren't attracted to this industry therefore,there are few potential entrants

6.4. Consumers with higher disposable income would go to larger companies, because of their reputation. In light of the stagnation we are assuming that consumers who are looking to buy have higher incomes.

6.5. As a small sized firm we are at a disadvantage because we don't have the resources that large firms do, and a smaller clientele base.

7. Group 316

7.1. BUYER POWER

7.1.1. Most important - If you don't have the employers, you don't get any job seekers

7.1.2. Buyer (i.e. companies) provide revenue stream

7.2. Supplier Power

7.2.1. In recession: Employees have less control, since there is less jobs available

7.2.2. Not in recession: Employees have to compete less for jobs and have more power, also to pressure intermediaries such as CityWorkforce. However employers provide the jobs and therefore influence people's decision on which recruitment firm to choose

7.3. Rivalry

7.3.1. Not a lot of rivalry in a locally based firm like CityWorkforce. Success based off goodwill

7.4. Potential Entrants

7.4.1. Barrier to entry: Reputation. New entrants will have difficulty as they are not established and require a big employer/ee base to compete.

7.4.2. CityWorkforce already has this reputation

7.5. Substitutes

7.5.1. Finding employment without recruitment agency - energy and time intensive

7.5.1.1. Go^t sponsored jobs: Not a lot of availability. A lot of control

7.5.2. Hidden Market (time intensive for both employers and employees if network is weak)

8. Group 317

8.1. Potential Entrants

8.1.1. cheap to start up your own moving company. All you need is truck, workers

8.1.2. growing demand for service will attract new businesses.

8.1.3. no barriers to entry

8.1.4. Hard to distiniquish yourself from another company. Only way would be to rely on reputation.

8.1.5. Offer a pretty standard service that is easily replicated. No real competitive advantage. This means that new entrants could easily take business away by offering a slightly lower price and when MoveIT loses customers it would be difficult to re-attract them.

8.1.6. new entrants have more technology, we need to invest in technology and retrain current staff to use it

8.2. Why didn't choose different force

8.2.1. Rivals

8.2.1.1. Demand is growing, assumed there is not enough supply to meet the demand for this market

8.2.1.2. we are a start up company, must be profitable to enter market, meaning no extremely dominant/established moving companies

8.2.2. Suppliers

8.2.2.1. Our suppliers are the movers. With the bad economy many people are looking for work which means the bargaining power of movers is not very high.

8.2.2.2. Movers do not really have special skills to differentiate themselves. therefore they cannot really negotiate higher prices

8.2.3. Buyers

8.2.3.1. Service is in great demand so have little power in driving price down.

8.2.4. Substitutes

8.2.4.1. only other choice is to move your items youself

8.2.4.2. If items are too heavy for you to lift then don't have any other choice

9. Group 319

9.1. MoveIT

9.1.1. Substitute

9.1.1.1. Because there are many alternatives to moving companies that really limit their success.

9.1.1.1.1. FrogBox

9.1.1.1.2. U-Haul: Firstly people can move things themselves with their own cars, Uhaul can also be used if they don't have a large enough vehicle.

9.1.2. Rivalry

9.1.2.1. Somewhat of a big factor as this industry is dominated by a couple of companies, in tight competition because they offer the same service and prices will make the majority of the difference

9.1.3. Buyers

9.1.3.1. Buyer power is not very relevant as the customers do not have much power to change the price of the company

9.1.4. Suppliers

9.1.4.1. Suppliers dont play a major role as we do not sell commodities, nor do we use a large capital base that is dominated by a company and not interchangable

9.1.5. Potential New entrants

9.1.5.1. New entrants are not a significant factor of our moving company because firstly it takes more than a truck to start a business, the brand name is very important, because people need to trust the company with their items. Secondly there isen't a major amount of profit in this sector to attracts many new entrants, doubtful that there is "economic" profit

10. Group 318

10.1. DataMed

10.1.1. Buyer Power

10.1.1.1. Dependent on the patients value of our service: do they value free medical service, with for example a higher wait time, or would they rather receive rapid service at a higher price?

10.1.1.2. However, since demand for medical services is much greater than the supply, buyers have low power in this industry

10.1.2. Rivalry

10.1.2.1. Since it is not common to start a private practice, we can assume that rival companies will provide top notch, good quality services. If a rival can manage to lower cost and provide any service at a lower price, it will greatly influence our market.

10.1.3. Substitutes

10.1.3.1. Government funded Medical Clinics: substitute service, if their services are difficult to receive or the customer service quality is low, we will have a higher number of patients

11. Group 320

11.1. Real Estate Industry

11.1.1. Rivalry

11.1.1.1. The large number of competitors present in the industry serves as the most potent force for the following reasons:

11.1.1.1.1. Largely homogenous services that do not separate firms from others. Some customers might be indifferent to all firms.

11.1.1.1.2. Commission based revenue streams

11.1.1.1.3. Marketing differentiation of different agencies is correlated to success

11.1.2. Suppliers

11.1.3. Potential Entrants

11.1.3.1. The industry is predominantly controlled by a few large firms and entry is restricted by licensing controls.

11.1.3.2. There are substantial costs associated with obtaining licenses. Training to become a real estate broker requires time and money.

11.1.4. Buyer Power

11.1.5. New node

12. Group 301

12.1. City Workforce- HR Industry (Labour supply)

12.1.1. *MOST IMPORTANT* Bargaining power of suppliers is the most important for our industry. Companies within this industry depend on the number and quality of workers that sign up with them. With no suppliers, in this case the workers, there will be no buyers, which are the companies hiring the workers.

12.1.1.1. Threat of substitutes: supplier power is more important, because the quantity and quality of suppliers the company has, affects how strong or weak it is compared to the substitutes.

12.1.1.2. Threat of new entrants: if a lot of information and data is acquired through the suppliers that sign up, it can act as a barrier to entry for other firms.

12.1.1.3. Bargaining power of buyers: this is not as important as bargaining power of suppliers because without suppliers in the first place, no demand from the buyers can be generated.

12.1.1.4. Threat of rivalry: this is not a big threat to our company because City Workforce is a pretty well established firm in Canada presently and together with high quality supply of workers, it will not be easy for competitors to match our company.

13. Group 308 (good foods canada)

13.1. rivalry

13.1.1. The industry has a lot of different companies/ competitors who sell both organic and non-organic foods

13.1.2. because customers are fairly indifferent among goods the potential for competition is high

13.1.3. Prices for our stores will be higher than other non-organic stores who can compete via price

13.1.4. not only competing with other grocery stores but also organic cafes, delis etc

13.1.5. The industry is very competitive and sensitive to competition especially on the community level

13.2. Why we didn't pick the other 4 forces

13.2.1. substitutes

13.2.1.1. there are limited substitutes (ie organic and non organic) but the people who buy organic food have a hight loyalty to the product and therefore substitues are not the most important threat

13.2.2. Buyers

13.2.2.1. The customers for the organic food industry are highly committed to the product, and are also within a stable target market usually at a higher income and therefore less sensitive to price

13.2.3. Suppliers

13.2.3.1. because there are a large number of suppliers, the threat they pose to the industry as a whole is not very large

13.2.4. Potential entrants

13.2.4.1. Because fresh food is highly perishable, it would be hard for entrants to enter the market with the same product diversity and suppliers that an established firm has access to

14. Group 304

14.1. Potential entrants: not as important; the business idea is still quite new, also City Workforce is among the first in the industry/market

14.2. Rivalry: not as important because the business industry s relatively new and there's not many known competitiors as of right now

14.3. Suppliers: Not as important because there are plenty of workers in the workforce due to the weak economy.

14.4. Substitutes: Most important! clients have the option to go to specialized/established companies for services (ie. Painting jobs; if a company needed a painng job done, they can easily go to a Painting company rather than using City Workforce)

14.5. New node

15. Group 302

15.1. Supplier Power - low since there are not that many real estate companies for suppliers to choose from

15.2. Rivalry (Competitors) - high, service lacks differentiation, industry growth is very slow, no switching costs. Also, there are only a few reputable firms around so each firm knows each others actions and they will react to it through strategic actions to maximize potential profits as a best response to the other firm's action.

15.3. New Entrants - low barriers to entry, easy for new real estate agents to enter market. BUT, despite this, its not necessarily easy to be successful as a new entrant, reputation is important to clients

15.4. Threat of Substitutes - low. only other substitute is selling/renting your house online which people prefer not to do as there is less credibility to it and less expertise to refer too.

15.5. Buyer Power - MOST IMPORTANT: high because industry is consumer driven. Hard to get credit from banks to fund investments due to current state of the economy. Example: America - housing market has crashed since no one is buying houses.

16. Group 306 (MoveIT)

16.1. Substitutes

16.1.1. U-haul

16.1.1.1. If don't have the resources- People can rent moving trucks and do the manual labour on their own- eliminating the need for moving services

16.1.2. DIY

16.1.2.1. If people have the equipment and man power, they may choose to move themselves. moving company isn't a necessity- it's a luxury.

16.1.3. Why Substitutes are the most important in the moving indusry:

16.1.3.1. You can be the best moving company- but if the customer doesn't require your services and can substitute them, they won't hire you.

16.2. Why not the others:

16.2.1. Potential entrants

16.2.1.1. high start-up costs (trucks, searching cost for employees, licensing, marketing, etc)

16.2.1.2. difficult to differentiate services- people will stick to the companies that have already proved to be reliable

16.2.2. Supplier power

16.2.2.1. Service industry- after buying capital (trucks) suppliers become less of a concern

16.2.3. Rivalry

16.2.3.1. second largest issue: Difficult to differentiate services.

16.2.3.2. Reputation: once a customer has found a reliable moving company, they are likely to be loyal, spread the word in reference groups

16.2.4. Buyer power

17. Group 303

17.1. Good Foods Canada

17.2. Most important to our industry: Rivalry

17.2.1. difficult to price products at competitive price due to high starting costs for organic grocery

17.2.2. has already more established competitors of the same industry- small organic food chains like IGA

17.2.3. in addition to small organic chain rivalry, must compete with large supermarkets

17.2.4. organic products - not much room for differentiation

17.2.5. high switching costs for possible consumers - difficult to gain new market share

17.3. Reasons for not picking the other forces

17.3.1. Threat of new competition

17.3.1.1. High cost to enter industry making it hard for others to enter thus, lack of new competition

17.3.1.2. diffcult for starting companies to get contracts with suppliers

17.3.2. Suppliers

17.3.2.1. Don't have many optinons, very limited local organic suppliers

17.3.2.2. already have contracts with suppliers, unnecessary to find new suppliers until market cap is big enough

17.3.3. Substitutes

17.3.3.1. existing local loyal customers

17.3.3.2. Store is highly specialize in organic foods - Not many store can operate with being this specalized

17.3.4. Buyer

17.3.4.1. difficult to get new customers

18. Group 305

18.1. Rivalry

18.1.1. Switching costs are low

18.2. Potential entrants

18.2.1. low level of potential entrants due to high start up costs, high risk in terms of repairs and capturing the market

18.3. Suppliers

18.3.1. Low supplier power because of lack of union

18.4. Buyers

18.4.1. New node

18.5. Substitutes

18.5.1. Friends and family, it is common and easy to ask for the help of friends and family when moving

18.5.2. Self moving company ie) u-haul

19. Group 310

19.1. Rivalry

19.1.1. Goldman Sachs - provides similar services but with much larger and wider capital resources

19.1.2. Sunlife Financial

19.1.3. We chose rivalry because there is very strong competition in this market. There are currently many investment firms and VAnalyst must try to differentiate themselves from their competitors

19.2. POTENTIAL ENTRANTS

19.2.1. New entry is difficult because there are many barriers to entry. For example, reputation is very important and new entrants may find it difficult to sufficiently build up their reputation in such a competitive market.

19.2.2. This field also requires many employees with a high level of expertise, which can be difficult to find

19.3. Why we didn't choose the others

19.3.1. Suppliers

19.3.1.1. Suppliers are not an important factor in the financial services industry. There is no "

20. Group 307

20.1. VAnalyst

20.1.1. Suppliers - Investment advisors at VanAlyst have the large asset of investment knowledge and expertise. However, the highly cyclical economy is decreasing this force.

21. Group 309

21.1. VanRealty

21.1.1. 1. Rivalry *Most Important There is slow industry growth. The product is somewhat undifferentiated. Many competitors with same size and power.

21.1.2. Potential Entrants Threat: There are limited barriers to entry as the realtor license is relatively easy to obtain. No need for post secondary education

21.1.3. Buys Bargining Power: Buys have bargaining power to negotiate commission depending on the size of the property

21.1.4. Substitute Threat: There are not many substitutes besides fore sale by owner. However, in this market many people would prefer to use a realtor

21.1.5. Supplier Power: The realtors have a data base and knowledge that is not accessible by outside sources