How businesses can use web 2.0 (student number 29203113)

1. online collaboration

1.1. facebook myspace twitter

1.1.1. used for easier and cheaper communication

2. communication within departments eg finance manufacturing sales hr

3. inbound logistics

3.1. seek better prices

3.2. superior quality products

3.3. supply chain management

4. communication along the business hierachy

4.1. prolems at lower level management can be communicated effectivly

5. affiliation

5.1. to economists current market trends

6. growth

6.1. franchising and lateral integration

7. idea sharing

8. blogs

8.1. can publish opinions of business or stories

8.2. job recruitment strategies

9. wikis

9.1. visitorr ie.stakeholders can add modify delete plans brainstormed

9.2. ideas amongst emloyees

10. customer relations

10.1. AID

10.1.1. optimize revenue

10.1.2. satisfaction

10.1.3. feedback

10.2. advertising

10.2.1. discounts

10.2.2. new products

11. production operations management

11.1. efficiency

12. communication internally

12.1. more efficient communication amongst stakeholders

13. span of reach increased

13.1. needs can be taken care of by outsourcing coomon friends