1. People
1.1. Right People
1.1.1. Core Values
1.1.1.1. Hire, Fire, Review, Reward and Recognize
1.1.1.2. The Speech
1.1.2. People Analyzer
1.1.2.1. The Bar
1.2. Right Seats
1.2.1. Accountability Chart
1.2.1.1. LMA (Lead, Manage, and Hold Accountable)
1.2.1.1.1. The 5-5-5
1.2.1.1.2. Clarity Breaks
1.2.1.1.3. The Five Leadership Abilities
1.2.1.2. Delegate and Elevate
1.2.1.2.1. Assistance Track
1.2.2. GWC (Get it, Want it, Capacity)
1.2.3. Kolbe
2. Traction
2.1. Rocks
2.1.1. 3-7 Most Important Things That Must Get Accomplished in the Next 90 Days
2.1.2. Rocks for the Company and Each Individual
2.1.3. Rock Sheet
2.1.4. 90 Day World
2.1.5. First Step Page
2.2. Meeting Pulse
2.2.1. 2 Day Annual
2.2.2. 1 Day Quarterly
2.2.3. 90 Minute Weekly
2.2.3.1. Same Day, Same Time, Same Agenda, Start On-Time, End On-Time
2.2.3.2. Level 10 "L10"
2.2.3.3. To-Do List (7 Day Action Items)
2.2.3.4. Off-Line Meeting Track
3. Issues
3.1. Issues List
3.1.1. Open and Honest
3.1.2. Have and Populate Issues Lists on Every Team in the Company
3.1.2.1. Leadership Team Issues List
3.1.2.2. Sales Team Issues List
3.1.2.3. Operations Team Issues List
3.1.2.4. Finance Team Issues List
3.1.3. Compartmentalize Issues
3.1.3.1. Long Term Issues (>90 Days) on V/TO
3.1.3.2. Short Term Issues (<90 Days> on Level 10 Agenda Under IDS
3.2. IDS
3.2.1. Healthy Leadership Team
3.2.1.1. The Trust Builders
3.2.2. The Issues Solving Track
3.2.2.1. Prioritize 1,2 and 3
3.2.2.2. Identify, Discuss, Solve
4. Vision
4.1. 8 Questions
4.1.1. Core Values
4.1.1.1. The Speech
4.1.1.2. The People Analyzer
4.1.2. Core Focus
4.1.2.1. Purpose/Cause/Passion
4.1.2.2. Your Niche
4.1.3. Core Target
4.1.4. Marketing Strategy
4.1.4.1. Target Market "The List"
4.1.4.1.1. Demographic
4.1.4.1.2. Geographic
4.1.4.1.3. Psychographic
4.1.4.2. Three Uniques
4.1.4.3. Proven Process
4.1.4.4. Guarantee
4.1.5. Three Year Picture
4.1.5.1. 5-15 Bullet Points Painting the Picture
4.1.6. One Year Plan
4.1.6.1. 3-7 Most Important Things That Must Get Done in the Next 12 Months
4.1.7. Quarterly Rocks
4.1.7.1. The 3-7 Most Important Things That Must Get Done in the Next 90 Days
4.1.7.2. 90 Day World
4.1.8. Issues List
4.1.8.1. Long Term Issues (90 Days+) "Parking Lot"
4.1.8.2. Ideas/Problems/Opportunities/Barriers
4.2. Shared By All (SBA)
4.2.1. Company Foundational Tools Kick-off (including the speech)
4.2.2. Quarterly "State of the Company" Meetings
4.2.3. Everyone "Rowing in the Same Direction"
4.2.4. Departmental Plans (V/TO Traction Page)
5. Process
5.1. Documented
5.1.1. Handful of Core Processes
5.1.1.1. H/R Process
5.1.1.2. Marketing Process
5.1.1.3. Sales Process
5.1.1.4. Operations Process
5.1.1.5. Accounting process
5.1.1.6. Customer Retention Process
5.1.2. 3 Step Process Documenter
5.1.2.1. Getting What You Want
5.1.3. Circle Of Life
5.2. Followed By All (FBA)
5.2.1. Teach It
5.2.2. Cross Train It
5.2.3. Regularly Review and Update
5.2.4. Systemize the Predictable, So You can Humanize the Exceptional
6. Data
6.1. Scorecard
6.1.1. Getting What You Want
6.1.2. 5-15 Activity-Based Numbers (predictive)
6.1.3. 13 Weeks At-A-Glance
6.2. Measurables
6.2.1. Departmental Scorecards
6.2.2. Everyone Has A Number
6.2.3. Tie to the Company Scorecard