1. Who We Are
1.1. VBG Who's Who Wireless Ent.
1.1.1. Overview
1.1.2. The Verizon Enterprise Organization
1.1.3. VBG-Large Enterprise Org
1.1.4. Sales Ops and Support Leadership Overview
1.1.5. VBG Field Ops
1.1.6. Engineering & Program Mgmt
1.1.7. Customer Engagement
1.1.8. Strategic Ops
1.1.9. VBG Communication and Resources
1.1.10. Good Stuff to Know
1.2. Internal Support Partners
1.2.1. Overview
1.2.2. Intro to the BGCO
1.2.3. Intro to the BFO
1.3. Wireless Fundamentals
1.3.1. Overview
1.3.2. LTE Architecture
1.3.3. LTE Scalability
1.3.4. Radio spectrum and the 700 MHz Advantage
1.3.5. XLTE (AWS)
1.3.6. Verizon's LTE and CLTE Spectrum
1.3.7. LTE Competitive Landscape
1.3.8. LTE Advanced
1.3.9. Key Takeaways
1.4. 5G
1.4.1. Overview
1.4.2. 5G Now and Onward
2. What We Do
2.1. Salesforce.com
2.1.1. Overview
2.1.2. SFDC Basics
2.2. Strategic Account Plan
2.2.1. Overview
2.2.2. SAP
2.3. Vertical Acumen
2.3.1. Overview
2.3.2. SEC.gov and My Insights Overview
2.3.3. Your Customer's 10k
2.3.4. Industry Overview
2.3.5. Decision Maker Titles and Their Business Drivers
2.3.6. Asking High Impact Questions
2.4. Solutions
2.4.1. Overview
2.4.2. Intro to IoT
2.4.3. Vertical Solution Offerings
2.4.4. M2M Pricing
2.4.5. Mobile Security Overview
2.4.6. SD WAN
2.4.7. One Talk Overview
2.5. Solution Tools & Resources
2.5.1. Overview
2.5.2. ThingSpace
2.5.3. What is a VPP?
2.5.4. Solutions Finder
2.5.5. EZ Tracker
2.5.6. BuSS
2.5.7. One Message
2.5.8. Customer Presentation Central
2.5.9. Vertical Solutions Lab
2.5.10. Mobility Co-Sell
3. How We do It
3.1. Customer Self Serve Tools
3.1.1. Overview
3.1.2. Verify Enrollment
3.1.3. Accessing Online Portals
3.2. Offer Development
3.2.1. Overview
3.2.2. Non-Standard Contracts
3.2.3. ECPD
3.3. Social Selling and Verizon
3.3.1. Overview
3.4. Basic Networking
3.4.1. Overview