Chapter 6 : Managing Change
создатель Aimi Sofea
1. Motivating Change
1.1. Creating Readiness for Change
1.1.1. Sensitize organizations to pressures for change
1.1.2. Reveal discrepancies between current and desired states
1.1.3. Convey credible positive expectations for the change
1.2. Overcoming Resistance to Change
1.2.1. Empathy and support
1.2.2. Communication
1.2.3. Participant and involvement
2. Creating a Vision
2.1. Describing the Core Ideology
2.2. Constructing the Envisioned Future
2.2.1. Bold and value outcomes
2.2.2. Desired future state