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Mumble Hosting Company by Mind Map: Mumble Hosting Company
5.0 stars - 1 reviews range from 0 to 5

Mumble Hosting Company

Home Page




Contact Form




Back End


Manage Packages, Add New Package Type, Add Promotional Pricing, Modify Current Package Types, Enable Discounts

Account Status Modification, Pending, After successful charge - Account is created but must still be reviewed., Active, Fully Activated, Invoices Generated 5 Days before due date - Email Sent, 5 Day Grace Period after Invoice Due Date before suspension, Suspended, Non-Pay, Server Instance Stopped, Lock Server Control in Customer Control Panel, Send Email Regarding Status, Abuse, Server Instance Stopped, Email Sent Regarding Suspension, Cancelled, Requested Cancellation, Fraudulent Account

Modify Customer's Packages, Add Server Instance, Cancel Server Instance, Modify Server Instance, Add Credit, Add Discount, Create Invoice, Delete Invoice

View Financial Reports, $ Per Server, Per User, Per Instance, Orders Made, Per Day, Per Month, Per Year, Promotional Codes Used, Unpaid Invoices, Active Accounts, Total Number of Active User Slots, Suspended for Non Payment

Ticket System

Departments, Support, User Contact (From Customer Panel), Non-User Contact Form, Feed Back, Support @, Billing, Upgrade, Downgrade, Change Billing Cycle, Invoice Replies, Invoice Extensions, Fraud, General Inquiry, Cancellations, Request to Cancel, Spam, All the junk

Access Control List

Multiple Levels of Access for Accessing the Backend

Server Management

View Servers, Manage Instances, Add Instances, Remove Instances, Copy Instances, Start Instances, Stop Instances, Reset Instances, Add Servers, Automated Installation, Install Files, Configure INI, Run Mumble, Open Up ICE and Connect, Remove Servers, Bandwidth, Per User, Per Server, Per Day, Per Week, Per Month

Customer Panel

Update Payment Information

Add/Remove Payment Methods/Subscriptions

View Invoices

View Server Activity

Graph showing different time lengths and amount of users online

Manage Servers

Start | Stop | Reset to default | Change Welcome Message | Manage ACL'S & Channels | Read Log File

User Management

Channel Viewer

Ticketed Requests

Upgrade Request

Billing Cycle Modification

Downgrade Request

Cancellation Request

Support Tickets, Submit/View/Respond

Billing Tickets, Submit/View/Respond

Partial Ideas


Server Monitoring

Load / CPU / Connections Ticker

Make panel portable and license for use

Ability to incorporate additional voice server types

Such as Ventrilo

Referral Benefits

Free Month

% Base amount off of month subscription based on how many referrals

Database Structure


id, auto-increment(int(10))

package_name, varchar(20), Name of the package

slots, int(1), Amount of User Slots

active, int(1), 0 - Inactive, Package Disabled, 1 - Active, Package Disabled

position, int(1), Ordered By this number

base_amount, varchar(10), Base Slot Price

extended_discount, int(2), % Discount for Multiple Months

Ticket System

Customer Panel

signup, id, int(10), email, varchar(50), name, varchar(50), username, varchar(10), ip, varchar(15), date, TIMESTAMP, referring_url, varchar(200)

customer_billing, id, auto-increment(int(10)), customer_id, (Maintain from signup), name, Defaulted from Signup (Changeable in Panel), address, varchar(75), city, varchar(75), zip, int(10), country, varchar(50)

customer_packages, id, auto-increment(int(10)), active, int(1), 0 - Cancelled, 1 - Pending, 2 - Active, 3 - Suspended - Non-Pay, 4 - Suspended Abuse, 5 - Fraud, customer_id, (Maintained from Login), package_id, (Maintaned from Packages)

customer_login, id, int(10), (Maintained from Signup), email, varchar(50), username, varchar(10), password, md5(varchar(16)), date_created, DATE, last_login, TIMESTAMP

customer_transaction, id, autoincrement(int(15)), customer_id, (Maintained from Signup), transaction_id, varchar(75), (Maintaned from Merchant), amount, varchar(5), Amount of payment, type, int(1), 0 - Credit, 1 - Paypal, 2 - Merchant