1. Priority: Funding
1.1. Objective: Determine regions in greatest need
1.1.1. Strategy: Gather monthy/annual patient visitation statistics
1.1.1.1. Accountability: statisticians
1.2. Objective: Develop funding plan
1.2.1. Strategy: 5 year plan of where money will be allocated and for what services
1.2.1.1. Accountability: each district's LHIN (annual, semi-annual, quarterly deadlines)
2. Priority: Increase # of met ministry standards
2.1. Objective: improve % Alternate Care Days (# of patients who can be treated elsewhere)
2.1.1. Strategy: give patients option to be treated elsewhere (patients might be unaware)
2.1.1.1. Accountability: doctor and nurses after each discharge of care
2.2. Objective: improve repeating unplanned emergency visits for mental health + substance abuse patients
2.2.1. Strategy: give patients better tools for substance abuse/mental health counselling. More resources to combat poor living conditions. Offer case work help.
2.2.1.1. Doctos and nurses after discharge of care, case workers (ongoing role)
2.3. Objective: decrease readmission within 30 days for selected CMGs (Case Mixed Groups: acute-care inpatients with similar clinical and resource-utilisation characteristics). Stroke, COPD, pneumonia, congestive heart failure, diabetes, cardiac and gastrointestinal disorders.
2.3.1. Strategy: better education with patients on health maintenance (merging role for kinesiologists)
2.3.1.1. Accountability: doctors, nurses, kinesiologists
3. Priority: Creating positive patient experiences
3.1. Objective: decrease ER wait times
3.1.1. Strategy: schedule more staff during peak times
3.1.1.1. Accountability: scheduling administration, nurses, doctors, specialists
3.2. Objective: improve overall patient experience
3.2.1. Strategy: utilise patient experience measurement committee's perspective for evaluation. Annual review.
3.2.1.1. Accountability: Patient Experience Measurement Commitee, Health Quality Ontario.