1. Purpose: The purpose of the Supplier Monitoring Process is to track and assess the performance of the supplier against agreed requirements.
1.1. ACQ.4.BP1: Agree on and maintain joint processes
1.1.1. Agreement with Suppliers on the Scope, Activities/ Deliverable, Timelines
1.1.2. Quality Goal / Objectives
1.1.3. Requirements Management (Exchange of Requirements Doors or .xls or pdf), Objectives
1.1.4. Change Management (Exchange of CR with attributes and format)
1.1.5. Defect Management (Exchange of Review and Test defects)
1.1.6. Configuration Management ( CM repository and management) for work product management
1.1.7. Status Meetings
1.1.8. Joint review mechanism, Communication management and Stakeholder management) - both Customer and Supplier stakeholders identified.
1.1.9. Outcomes: Communication record, Meeting support record, Progress status record, Change Request, Review record, Corrective Actions record
1.2. ACQ.4.BP2: Exchange all agreed information
1.2.1. Exchange Requirements, Changes, Workproducts as defined in the plan with the suppliers
1.2.2. Outcomes: Communication record, Meeting support record, Progress status record, Change Request, Review record, Analysis record, Acceptance record
1.3. ACQ.4.BP3: Review technical development with the supplier
1.3.1. Technical reviews (Peer reviews) of the Work products, Open Risks / Issues reviews and roadblocks if any.
1.3.2. Outcomes: Communication record, Meeting support record, Progress status record, Change Request, Review record, Analysis record, Acceptance record
1.4. ACQ.4.BP4: Review progress of the supplier
1.4.1. Progress/ Status review - Health of the project, quality, cost and schedule.
1.4.2. Outcomes: Commitment / Agreement, Communication record, Meeting support record, Progress status record, Change Request, Review record, Corrective Actions record
1.5. ACQ.4.BP5: Act to correct deviations
1.5.1. Take actions if the objectives are not met - escalation, penalty, Corrective / Preventive actions.
1.5.2. Revise the scope / timelines and document the revised commitments in contract and both parties sign off
1.5.3. Outcomes: Commitment / Agreement, Corrective Actions record, Change Request
1.6. Sample Work Products
1.6.1. Supplier Plan
1.6.2. Supplier Status
1.6.3. Review Record
1.6.4. MOM