1. Service Desk
1.1. Technical evaluations
1.2. Platform Selection
1.2.1. Presentation
1.3. Technical evaluation of chatbots
1.3.1. Google Flow
1.3.2. Azure Luis
1.3.3. SalesForce Einstein
1.3.4. Ultimate.ai
1.3.5. UNDP chatbot
1.4. Chatbot selection
1.5. PoC of Azure Chatbot
1.6. UNV Branding
1.7. Set up Knowledge base foundation
1.8. Implementation plan
2. Integrations
2.1. UNV Azure Cloud Instance
2.2. PoC for SSO on SalesForce
2.3. Taxonomy
2.4. EarthMed PoC
2.5. Gateway from Azure to UNV databases
2.6. Azure DevOps board for monitoring
2.7. UNV Website to the Cloud
2.8. Cloud Migration Plan
3. Procurement
3.1. SalesForce licenses
3.2. Offshore SalesForce services
3.3. Local SalesForce services (2)
3.4. UNICC contract for BI and Integrations
3.5. Datamatics for Azure Services
3.6. eZest for Azure Services
3.7. Trigyn for SharePoint services
3.8. Pantheon for our website in the cloud
3.9. Pro-Bono with SalesForce
4. CRM
4.1. Technical evaluations
4.2. Platform Selection
4.3. UNV Branding
4.4. PoC Opportunity module
4.5. Define User stories
5. UVP
5.1. Evaluation of ATS in the cloud
5.1.1. BambooHR
5.1.2. iCIMS
5.1.3. AvrioAI
5.1.4. Recruitee
5.1.5. MoBerries
5.1.6. Workable
5.1.7. GreenHouse
5.1.8. TalentNow
5.1.9. Manatal
5.1.10. FreshTeams
5.1.11. Lever
5.1.12. Zoho Recruit
5.1.13. JazzHr
5.1.14. BreezyHR
5.1.15. Recooty
5.1.16. TalentPeaks
5.1.17. JobVite
5.1.18. RecruiterFlow
5.1.19. Aps2k
5.1.20. LinkedIn Jobs
5.1.21. Carerix
5.1.22. Google Hire
5.1.23. EmployAstar
5.2. Evaluation of SalesForce Recruitment solutions
5.2.1. BullHorn
5.2.2. TargetRecruit
5.2.3. Salesforce recruitment solutions from Beechtle
5.3. Feasibility study of Drupal
5.3.1. 1/2 Beechtle
5.3.2. Datamatics expertise
5.4. Atlas Automation with Selenium
5.5. DocuSign Pilot
5.6. AI Job matching interface
5.6.1. opening.io
5.6.2. SniperAI (RecruitmentSmart)
5.7. Video interviews
5.7.1. Robot Vera
5.8. Evaluation of Cloud Platform
5.8.1. Appian Trial
5.9. Review of relevant current UNV systems
6. Productivity
6.1. Clickup with SSO
6.2. MindMeister with SSO
6.3. LucidChart
6.3.1. Viima with SSO
6.4. UN Partners Knowledge Base
6.5. DT Knowledge Base
6.6. Microsoft Teams and Intranet
6.7. Meeting Room Booking app
6.8. Travel Planner
6.9. AIS updates
6.10. Adobe Cloud
6.11. LinkedIn Learning DT Path
7. BI
7.1. RO/FU Breakeven
7.2. Recruitment Tracker
7.3. Volunteer Mngt Tracker
7.4. Talent Pool
7.5. VMF
7.6. HR Reports
7.7. VRA Sentiment analysis
7.8. SSD storage
7.9. Recurring cost report
7.10. Project finance GL
7.11. Cost recovery report
7.12. IAM Report
7.13. Executive Snapshots
7.14. Procurement reports
7.15. Data quality report
8. Keep Lights on
8.1. VMAM 15 releases
8.1.1. Updated platform (PHP, Laravel)
8.2. OV 5 releases
8.3. VRA 2 releases
8.4. Website 7 releases
8.5. IAM 11 releases
8.5.1. IT Equipment Request Management
8.5.2. Staff Checkout Automation
8.5.3. Revamping interface
8.5.4. Azure AD integration for UPN
8.5.5. Business role integration on main form
8.5.6. Notification for contract expiry date
8.5.7. Email template customization
8.5.8. Roles Requested/Approved view
8.5.9. VMAM new role for External Ser: Provider
8.5.10. DB server space management
8.5.11. NON HQ Checkin workflow
8.5.12. Somalia portfolio migration