1. Analyze
1.1. Conduct a Needs/Gap Analysis; Regarding the training, ask “Who, What, When, Where, Why, How?” as well as confirm learning goals
1.1.1. Conduct Stakeholder Interviews
1.1.2. Review info with Senior Leadership to ensure alignment with high-level goals
1.1.3. Create learner profile
2. Design
2.1. Translate learning goals into outcomes and map out plans/activities to produce expected learning; Choose learning environment, media/methods and timeframes
2.1.1. Select topics/sections to be covered and match each to setting (classroom for role play, online for pre/post, video for visual example)
2.1.2. Create outline and talking points
3. Develop
3.1. ‘Pilot’ phase: create draft materials and content; Try out the training with test audience; refine and revise based on responses and observations
3.1.1. Identify pilot learners among target audience
3.1.2. Create feedback loop allowing for interactive evaluation
3.1.3. Make changes and improvements per learner input
4. Implement
4.1. Delivery phase: conduct training in ‘live’ Context; support learning adoption
4.1.1. Conduct training
4.1.2. Provide scaffolding as needed to support outcomes
5. Evaluate
5.1. Assess the efficacy of the learning through the lens of learner application and/or goal metrics
5.1.1. How quickly and how well did learners apply skills
5.1.2. How did the ‘numbers’ improve in areas targeted by learning expectations
5.1.3. What could be done differently to improve the results produced by learning