1. Transaction Type
1.1. Phone
1.2. Email
1.3. In-person
2. Response
2.1. Circualtion
2.2. Placed Order
2.3. Provided Info
2.4. Referred
2.5. Sent Materials
2.6. No Response/Not Documented
3. Contact information
3.1. Name
3.2. Agency
3.3. Address
3.4. email
3.5. Phone
3.6. Date
4. Client Role
4.1. Individual
4.2. Parent/Family
4.3. Professional
4.4. School/Educator
4.5. Student
4.6. Unknown
5. topic
5.1. Disability Awareness
5.1.1. Multiculturalism
5.1.2. In Schools
5.1.3. In the Workplace
5.1.4. In the Community
5.2. CeDIR Info/Services
5.2.1. Book/Video Purchase
5.2.2. Braille
5.2.3. IIDC Free Pubs
5.2.4. Request Materials
5.2.5. Website
5.2.6. Equipment Reservation
5.2.7. Circulation
5.3. Health/Medical
5.3.1. Short-term Disability
5.3.2. Medicaid
5.3.3. Sexuality
5.3.4. Medications
5.4. Legal
5.4.1. ADA
5.4.2. Education laws
5.4.3. Employment laws
5.5. Survey/Research
5.5.1. Program Evaluation
5.5.2. Statistics
5.6. Families
5.6.1. Adoption
5.6.2. Behavioral Issues
5.6.3. Childcare
5.6.4. Siblings
5.7. Education
5.7.1. Testing/Evaluation
5.7.2. IU Disability services
5.7.3. Conference/Camps/Training
5.7.4. Scholarships
5.7.5. SLP
5.7.6. Schools/Educators
5.8. Specific Disabilities
5.8.1. Physical Disability
5.8.2. Learning Disabilities
5.8.3. Autism/Aspergers Syndrome
5.8.4. Hearing Impairment/ASL
5.8.5. Cerebral Palsy
5.8.6. Developmental Disabilities
5.9. Daily Living
5.9.1. Housing
5.9.2. Assistive Tech
5.9.3. Transportation
5.9.4. Local Resources
5.9.5. In-home care
5.9.6. Grants
5.9.7. Social Security
5.9.8. Self-Advocacy
5.9.9. Employment
5.9.10. Leisure
5.10. Mental Health
5.10.1. Counseling
5.10.2. Support Groups