1. Attention To Non-Functional Requirements
1.1. *-ities
1.2. importance of design issues
1.2.1. loose coupling
1.2.2. KISS
2. Agile or Lean or Kanban?
3. Overlap monitoring scripts/ unit tests
3.1. scope of "working software"?
3.2. "IT Ops has graphs!" (Perrick Penet)
4. We have the same product owner
4.1. Project= Focus on adding Business Value
4.2. Operations= Focus on not loosing Business value
5. No programming skills
5.1. ops languages != dev languages
6. ITIL <-> Agile
7. Be involded in project phase
7.1. scope of "customer" / "business people"?
7.1.1. SLA as a requirement
7.2. scope of "team"?
7.2.1. e-g Amazon-type approach
8. agile manifesto
8.1. several types of softwares
8.1.1. sold "in a box"
8.1.2. maintained in house (asp, webservices)
8.2. agile operations?
8.2.1. are tools needed?
8.2.1.1. is virtualisation a requirement?
8.2.2. pair system admin?
8.2.3. refactoring servers?
8.2.3.1. changing parameters
8.2.3.2. patterns
9. Should ops be on your project team?
9.1. where is QA team?
10. specificities of IT Operations
10.1. IT Ops need to operate black boxes
10.1.1. proprietary software
10.1.2. appliances
10.2. operations often needs hw investments
10.2.1. depends on accounting/CFO
10.2.1.1. process/accounting oriented approach
10.2.2. importance of buying decision
10.2.2.1. BDUF: risk or need?
10.3. ops = shared
10.3.1. Shared across projects
10.3.2. shared time
10.3.2.1. project driven
10.3.2.2. Interrupt driven
10.4. ops = scale
10.4.1. production != unit tests?
10.5. persistance over time
10.5.1. as long as in production need to be maintained
10.5.1.1. hardware
10.5.1.2. software
11. what about risk?
11.1. should the notion be treated?
11.2. dev has change in functionalities, ops adds change in importance
11.2.1. importance of initial decisions?