Management Improvement

1. Virtual Assistant

1.1. Metrics

1.1.1. Individual Targets

1.1.1.1. Productivity

1.1.1.1.1. Use of Timer with Screenshots feature

1.1.1.1.2. SMS

1.1.1.1.3. Emails

1.1.1.1.4. Calls

1.1.1.1.5. AdHoc Slack Tasks

1.1.1.2. Compliance (Admin)

1.1.1.2.1. EOD Trackers

1.1.1.2.2. PD Audit Tracker

1.2. Service Level Agreements

1.2.1. Slack Response

1.2.1.1. TAT

1.2.1.2. Slack Status

1.2.1.2.1. Not basis for attendance

1.2.2. Honor Code

1.2.2.1. Values/Ethics

1.2.2.1.1. Better Together

1.2.2.1.2. Trust Each Other to Deliver

1.2.2.1.3. Show your courage

1.3. Tools

1.3.1. Table View

1.3.1.1. Advance Filter Views of PD Deals

1.4. Schedule

2. Veteran Coach

2.1. Team Metrics OKPs/OKRs

2.1.1. Number of Submissions

2.1.1.1. Accountability should be transferred to VC

2.2. Quality

2.2.1. Coach Feedback Tracker

2.2.2. Call Quality