
1. Challenges
1.1. Communication
1.1.1. Communicating and getting employee involvement
1.1.2. MOBE Love emails are a one-way communication
1.1.3. Hard to visualize MOBE Priorities (4 per year)
1.2. Content
1.3. Collaboration/Conversations
1.3.1. Siloed information between teams (sometimes working on the same thing)
1.3.2. A lot of time getting information from people across the organization
1.3.3. Keeping momentum (content)
1.4. Community/Culture
1.4.1. Rapid growth (and COVID) affected MOBE culture
1.4.1.1. "Putting a face to a name"
1.4.1.2. Virtual on-boarding experience - not knowing who does what on our team
1.4.1.3. Sometime new employee notiications come out months later
1.4.2. Measuring engagement
1.4.2.1. Getting quick feedback/pulse from our team members (current formal survey's and inboxes)
1.4.2.2. Everyone must not have a pulse on larger organizational issues
1.4.3. "I didn't know that"
2. Goals
2.1. Communication (1 to many)
2.1.1. Identify representative view of organization (how are our teams doing?) and implement into strategy
2.2. Collaboration/Conversations: many to many
2.2.1. Create Ambassadors
2.2.2. Support "dynamic/organic" conversations that are user led
2.2.3. People should know "who's who"
2.3. Content
2.3.1. Establish KPI's to monitor engagement
2.3.1.1. Hard
2.3.1.1.1. Embed Viva Connections KPI's into Teams
2.3.1.2. Soft
2.3.1.2.1. Pulse Survey's
2.4. Community/Culture
3. Opportunities
3.1. Communication
3.1.1. Collaboratively display top priorities across the organization
3.2. Content
3.3. Collaboration/Conversations
3.3.1. Develope Connectedness and Belonging Committee
3.3.2. Create "small groups/buddies"
3.3.3. Establish a single location/dashboard that can be shared with the C&B team
3.4. Community/Culture
3.4.1. "Share the good stuff" recognition process
3.4.2. "OfficeVibe" type reachouts
3.4.3. Define process to ingest and communicate "how we feel" (OfficeVibe?)
3.4.4. Identify strategies to increase engagement based on metrics
3.4.4.1. "Map" engagement strategies to specific KPI metrics and view within dashboards that are shared with the team/organization