IT Arsenal Email / Customer Management

1. current client

1.1. agreed work change request

1.1.1. add to webdev doc

1.2. new work request

1.2.1. respond with updated charge

1.2.1.1. add to webdev doc

1.3. providing content/materials

1.3.1. add to webdev doc

1.3.2. add to site/project folder

1.4. asking a question

1.4.1. respond or forward

1.5. requesting a call/meeting

1.5.1. add to calendar

1.5.2. file

1.6. responding to a question

1.6.1. add note to webdev doc

1.7. urgent request

1.7.1. respond/ forward & mark urgent

2. new client

2.1. requesting more info/quote

2.1.1. respond or forward

2.2. job board/post response

2.2.1. requesting more info

2.2.1.1. answer or forward

2.2.2. wants to hire

2.2.2.1. forward / add to webdev doc

3. partner/designer/outsourcee

3.1. providing content

3.1.1. file

3.2. asking a question

3.2.1. respond or forward

4. payment received

4.1. automated file and mark unread

5. vendor/service notices

5.1. decide if i need to be notified

5.1.1. yes

5.1.1.1. file, mark unread

5.1.2. no

5.1.2.1. file

6. create new e-mail account in google apps