trust behaviors

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trust behaviors by Mind Map: trust behaviors

1. being present

1.1. over communicate

1.1.1. use a variety of media

1.1.2. communicate frequently

1.2. use visuals and text

1.2.1. profiles

1.2.1.1. partner interviews

1.2.1.1.1. Neue Idee

1.2.2. team images

1.3. reveal personal information

1.3.1. reveal your own

1.3.2. team member personal information

1.4. appropriate platforms

2. being available

2.1. clear contact chanels

2.2. office hours

2.3. ask for contact

3. accessible to everyone

3.1. ask everyone

3.2. speak their language

4. keeping promises DWYSYWD

5. being predictable

5.1. rituals for communications

5.2. be consistant at all times

5.3. ask team members to be consistant

6. being optimistic

6.1. focus on benefits

6.2. use positive feedback often

6.2.1. for individuals

6.2.2. for the team

6.3. consciously praise

7. demonstrating competence

7.1. professional expertise

7.2. soft skill competence

8. giving support

8.1. being proactive

8.2. asking if support is needed

8.3. networking support in the group

8.4. timely

9. listening

9.1. confirming behaviors

9.2. asking questions

9.3. taking alternatives seriously

10. handle conflict professionally

10.1. goal conflict+

10.2. method conflict+

10.3. personal conflict-

10.3.1. manage conflict -don't solve conflict

10.4. cross-cultural communication conflict

11. keeping confidentiality

12. being inclusive

12.1. push members to demonstrate skills

12.2. pass on the microphone

12.3. assign interrelated tasks

12.4. be aware of the quiet ones

13. over communicating

13.1. over simplified language

13.2. increased frequency

13.3. asking what was understood

13.4. multiplicity of chanels

14. not talking behind people's backs

14.1. speaking with good purpose at all times

14.2. non-tolerance of behavior

15. solving problems not blaming people

16. setting realistic expectations

17. taking initiative

17.1. asking

17.2. frequent reflectionon team behaviors

17.3. proactive measures

18. using people's names

19. passing on trust and responsibilities

19.1. alternating virtual meeting facilitators

19.2. assigning sub teams

19.3. balance pleasant and unpleasant tasks

20. talking about trust openly

20.1. teaching feedback methods

20.2. serving as a role model

20.3. expecting team members to talk about trust

21. planning for trust

21.1. plan activities

21.1.1. warm ups

21.1.2. code of conduct

21.1.3. personal identity activities

21.1.4. team identity activities

21.2. understand that trust doesn't just happen

22. admit mistakes quickly

23. explain inconsistancy

24. speak with good purpose

25. demonstrate care for team members

26. keeping everyone informed always

26.1. appropriate distribution of information

26.2. explain non-inclusion

26.3. recordings of sessions

27. communicate plainly

27.1. intercultural communication awareness

27.2. reinforce communications with visuals

28. confirm understanding

28.1. ask "what" not "if"

28.2. explain miscommunication common

29. deliver on every promise

29.1. role model behavior

29.2. no matter how insignificant

29.3. document promises

30. celebrate trust

30.1. talk about it

30.2. talk about how you enjoy it

30.3. ask others how they feel

31. suspend doubt and pre-judging

32. Neue Idee

32.1. Neue Idee