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Salesforce Identity by Mind Map: Salesforce Identity
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Salesforce Identity

salesforce & identity

apps on the platform already consuming identity services from the sfdc platform

including customers & partners

extended enterprise users

now the identity services is provided to any app

user directory

directory integration, integrate with external directory, eg, active directory, to sync users behind the scenes, Salesforce identity connect


mobile identity

external identities



add custom fields to users



login page

can use other identity providers to sign-in into salesforce

Google, Facebook &c, creates a user in sfdc, this allows your customers to login to the system, they will update their Contact entity fields, can get access to assigned apps, e.g. in a portal

& active directory via Identity Connect

App Launcher

SSO into 3rd-party connected apps

authorized by admin, directly or thru group permission sets, configure security options, e.g., require 2fa, session expiry

works also on mobile, using their canvas

on deprovisioning or freezing a user, immediately denied access & kicked out of running apps, freezing useful eg when a device was stolen

user can request access to app, goes thru approval workflow

Identity & Access management

right info to the right persons to achieve the business goal

In the past

on-premise perimeter

direct connection of ppl to systems


no perimeter

apps are accessible from anywhere

more connects parts, customers, partners

only thing that is still left: identity


User entity in DB

& relation to other entities

& business processes



Chuck Mortimore, VP product identity