web 2.0 technologies

1. sharing

1.1. photos

1.1.1. new ideas

2. Benefits

2.1. Gaining high competitive advatage

2.1.1. improved decision making

3. Improve communications with the suppliers and cutomers

4. Delivering technical services

5. reduce opreational costs

6. ensure effective marketing

7. Increase market shares

8. Intergration

8.1. data sources, Internet and Intranet

9. Innovatives

9.1. new products

9.1.1. Improved servies

10. Saving software services

11. Improve employees and customers experience

12. Increase sales through social networking e.g facebook