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Web 2.0 by Mind Map: Web 2.0
0.0 stars - reviews range from 0 to 5

Web 2.0

Communication

Stimulate discussion around brand (Forums)

External Online Communities

Hear Opinions

Experiences

Find out how to serve customer better

Crowdsourcing

Free public relations

Better all round employee, customer and supplier relations

Easy access to documentation, Orders, Complaints, Source documents

Encouragement to improve product/service

Better employee productivity

Capture Knowledge

Know Employees

Meeting notes + Skills

Business

Further business Goals

Better for long term

Web services

Free Ideas

Discover Talent

Business Network

Diverse Marketing

Assess the cultural fitting

Competitive advantage

Own web-based applications

Customer Self service

Products

Open Platforms

Open Business Models

Decrease in application development

Decrease in Time

Increase in business agility

Create Value

Maximizing Value of network

Collaberation

Internal Collaberation

Organizations work better together

Connection across world

Employees of same interest group working together

Problem Sovling

Money

Big Money to be made

Big Market

Advertising

Inexpensive to set up

Cut costs

Low Cost web partners

Web

Innovative, Creative, Valuable

Flexibility

Personalize

New node

Mash ups - Many services into one

Pay attention to web-trends

YouTube

Push videos to employees, Customer use of product

Open API + SaaS

Blogs, wiki's, social networking, news sites

Data

Remote Data Storage

Harness Collection of Data + Intelligence

Database of Information

Free flow of information

Unique data

Kline Moralee

Student Number: 10448463

Refrences

Business Week

Information Age

Computer Weekly

Zdnet