Strategic Thinking for Operations
by Majeed Mogharreban
1. figure out where you need to improve these relationships
1.1. communicate more
1.2. communicate differently
1.3. provide care and feeding (literally)
2. Porter's Generic Strategy Grid
2.1. Cost leadership
3. Porter's Generic Strategy
3.1. Cost leadership
3.1.1. Example: Tim Hortons
3.1.2. Example: GE
3.2. Differentiation
3.2.1. Example: FedEx "When it absolutely, positively has to be there tomorrow".
3.3. Focus
3.3.1. Example: Apple
3.4. what is the organization's aim?
4. stakeholder map
4.1. primary
4.2. secondary
4.3. low power
4.4. high power
5. Strategic Thinking
5.1. Create Value
5.2. Innovative methods
5.3. what is strategic thinking?
6. Delivering Stakeholder Value
6.1. For-Profit Organization
6.1.1. Profit
6.1.2. Growth
6.1.3. Market Size
6.2. Not-For Profit Organization
6.2.1. Impact
6.2.2. Return on goals
6.2.3. growth
7. Strategic Formulation
7.1. External Analysis
7.1.1. PESTLE
7.1.1.1. Political
7.1.1.2. Economic
7.1.1.3. Socio-Cultural
7.1.1.4. Technological
7.1.1.5. Legal
7.1.1.6. Environmental
7.2. Internal Analysis
7.2.1. SWOT
7.2.1.1. Resources
7.2.1.2. Capabilities
7.2.1.3. Processes
7.2.1.4. Culture
8. - Jerry -
8.1. Stakeholder Communication Table
8.1.1. Statkeholder status
8.1.1.1. Primary vs Secondary
8.1.1.2. Frequency or participation
9. Core competency
10. Case Study
10.1. International News Paper
10.1.1. Build Technology
10.1.2. Paper is becoming less popular