Computer Basics/Troubleshooting Class

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Computer Basics/Troubleshooting Class by Mind Map: Computer Basics/Troubleshooting Class

1. Identifying ports on a computer

1.1. USB

1.2. Serial

1.3. Network

1.4. Mouse

1.5. Keyboard

2. How to explain the problem

3. When to do a soft reboot or hard reboot

4. Wi-Fi

4.1. How to access

4.2. Troubleshoot

5. CybraryN

5.1. CybraryNet

5.2. CybraryQue

5.3. CybraryPrint

5.4. CybrarySite

6. Printers

6.1. How to set default

6.2. jams

7. Virus/Spyware

8. Scanners

8.1. Troubleshoot - common problems