Work Rules!

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Work Rules! by Mind Map: Work Rules!

1. Culture

1.1. A mission that matters

1.2. Transparency

1.2.1. Quarterly Company Meetings

1.2.2. Weekly TGIF all hands

1.2.2.1. Hangouts OnAir Q&A

1.2.3. "Late Binding"

1.2.4. "Dogfooding"

1.2.5. Email Norms

1.3. Voice

1.3.1. "Bureaucracy Busters"

1.3.2. Juniors as notetakers

1.3.3. Canaries

1.3.4. Culture Clubs

2. Hiring

2.1. Two fundamental changes

2.1.1. Hire only people who are better than you

2.1.2. Managers need to give up power

2.2. Set an objective standard

2.3. Minimize false positives

2.4. Referrals

2.4.1. Bonuses are useless

2.4.2. “White glove service”

2.4.3. Sourcing Jams

2.5. Sourcing

2.5.1. gHire

2.5.2. Top companies organograms

2.5.3. Google Careers

2.5.4. External Search firms

3. Interviews

3.1. Best Methods

3.1.1. Work sample test (29%)

3.1.2. General cognitive ability (26%)

3.1.3. Structured interviews (26%)

3.1.3.1. Behavioral Interviews

3.1.3.2. Situational Interviews

3.1.4. Assessment of consciousness (10%)

3.2. qDroid

3.3. VoxPop

3.4. Attributes predicting success

3.4.1. General cognitive ability

3.4.2. Leadership

3.4.3. Culture Fit

3.4.4. Role related knowledge

3.5. Only 4 interviewers

3.6. A different process

3.6.1. Initial (resume) assessment

3.6.2. Preliminary (remote) interview

3.6.3. Interview Panel

3.6.4. Equal weight

3.6.5. Review by disinterested reviewers

3.6.5.1. Hiring Committee

3.6.5.2. Senior Leaders review (weekly)

3.6.5.3. CEO review (weekly)

4. Authority

4.1. Eliminate Status Symbols

4.2. "If you have facts...

4.3. Share promotion statistics

4.4. 20% time

4.5. GoogleGeist (GG)

4.5.1. Mechanics

4.5.2. Variation

4.5.3. Benefit

4.5.4. Default to Open

4.5.5. Focus

4.6. Quick Hit Programs

4.6.1. Waste Fix-It

5. Performance Evaluation

5.1. Setting goals

5.2. Measuring performance

5.2.1. GGQs

5.2.2. No distribution guidance

5.3. Fairness

5.3.1. Managers

5.3.2. Calibration

5.3.2.1. Handouts

5.3.3. Decoupling

5.4. Format

5.4.1. Self

5.4.2. Peer

5.4.3. Guide

5.5. Promotions

5.5.1. Self-nomination

5.5.2. Committees

6. Performance Management

6.1. Bottom 5%

6.2. Top Performers

6.2.1. 8 attributes of good managers

6.2.2. Upward Feedback Survey (semi annual)

6.2.3. Manager Training

7. Learning/Training

7.1. Deliberate Practice

7.2. Top performers = best teachers

7.3. G2G

7.4. Tech Advisors

7.5. Measuring Learning

7.5.1. 1. Reaction

7.5.2. 2. Learning

7.5.3. 3. Behavior

7.5.4. 4. Results

8. Comp

8.1. 4 principles

8.1.1. Pay unfairly

8.1.1.1. Understand impact

8.1.1.2. Understand system

8.1.2. Celebrate accomplishements

8.1.3. Spread the love

8.1.3.1. gThanks

8.1.3.2. $175

8.1.4. Reward thoughtful failure

8.2. Normal comp breakdown

9. People Programs

9.1. 3 Goals

9.1.1. Efficiency

9.1.2. Community

9.1.2.1. Online Bulletin Board

9.1.2.2. Take your parents to work day

9.1.2.3. gTalent shows

9.1.2.4. Random Lunches

9.1.2.5. Employee Resource Groups

9.1.2.6. Advanced Leadership Lab

9.1.3. Innovation

9.1.3.1. Tech Talks

9.1.3.2. [email protected]

9.2. Be there when people need you the most

9.2.1. Employee death

9.2.2. Maternity leave

10. Nudging

10.1. Be wise

10.1.1. New Hire

10.1.1.1. Manager checklist

10.1.1.2. New hire checklist

10.2. Be healthy

10.2.1. Optimize Your Life

10.2.1.1. Healthy food

10.2.1.2. Smaller portions

10.3. Be wealthy

10.3.1. 401(k) reminders

11. People Ops Team

11.1. Strive for nirvana

11.1.1. 1. HR that just works

11.1.2. 2. Mass customization

11.1.3. 3. Anticipation - "french fry moments"

11.1.4. 4. Nirvana

11.2. Use data to predict and shape the future

11.3. Improve relentlessly

11.4. Fiend and unconventional team