SaaS - Support / CRM

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SaaS - Support / CRM by Mind Map: SaaS - Support / CRM

1. Support

1.1. crowdsourced Support

1.1.1. CrwdServ

1.2. predictive

1.2.1. Snap Support

1.3. messaging

1.3.1. Casengi

1.3.2. Chatlio

1.3.3. HeyHi

1.4. Support Platforms

1.4.1. intercom

1.4.2. FreshDesk

1.4.3. GetSatisfaction

1.4.4. Uservoice

1.4.5. Zendesk

1.5. Live Chat

1.5.1. Olark

1.5.2. iAdvize

2. CRM

2.1. NPS

2.1.1. Delighted

2.1.2. AskNicely

2.1.3. Staismeter

2.2. Customer Success

2.2.1. Bluenose

2.2.2. Preact

2.2.3. Insideviews

2.2.4. gaininsight

2.2.5. Sparked

2.2.6. Totango

2.3. Utility

2.3.1. Data Cleansing

2.3.1.1. DataDoctor

2.4. Lead Scoring

2.4.1. Datatrics

2.4.2. FlipTop

2.5. churn

2.5.1. ChurnSpotter

2.5.2. Framed.io