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PRINCE2 (TM) Quality Management Strategy by Mind Map: PRINCE2 (TM) Quality
Management Strategy
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PRINCE2 (TM) Quality Management Strategy

Overview

Purpose

A Quality Management Strategy is used to define the quality techniques and standards to be applied, and the various responsibilities for achieving the required quality levels, during the project.

Contents

The Quality Management Strategy should cover the following topics.

Introduction

Quality Management Procedure

Tools and Techniques

Records

Reporting

Timing of Quality Management Activities

Roles and Responsibilities

Advice

The Quality Management Strategy is derived from the: Project Board; Project Brief, Project management team structure (for roles and responsibilities), Project Product Description (for the customer’s quality expectations and acceptance criteria); Organizational standards; Supplier and customer quality management systems; Configuration management requirements; Change control requirements; Corporate or programme strategies; Facilitated workshops and informal discussions.

A Quality Management Strategy can take a number of formats, including: Stand-alone document or a section in the Project Initiation Document; Entry in a project management tool.

The following quality criteria should be observed:, The strategy clearly defines ways in which the customer’s quality expectations will be met, The defined ways are sufficient to achieve the required quality, Responsibilities for quality are defined up to a level that is independent of the project and Project Manager, The strategy conforms to the supplier’s and customer’s quality management systems, The strategy conforms to the corporate or programme quality policy, The approaches to assuring quality for the project are appropriate in the light of the standards selected.

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How to complete this template

Complete the sections in square brackets, [....]

Read these sections for help on the template, Purpose, Advice

Navigate using the links in Contents, Contents

Attribution

Copyright © AXELOS Limited 2009. All rights reserved. Material is reproduced with the permission of AXELOS

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Document information

Project Name

[name]

Date

[date]

Release

Draft/Final

Author

[author]

Owner

[owner]

Client

[client]

Document Number

[number]

Revision, Approvals & Distribution

Revision History, Revision # [....], Revision Date, [date], Previous Revision Date, [date], Summary of Changes, [change], Changes Marked, [change mark], Revision # [....], Revision Date, [date], Previous Revision Date, [date], Summary of Changes, [change], Changes Marked, [change mark], Revision # [....], Revision Date, [date], Previous Revision Date, [date], Summary of Changes, [change], Changes Marked, [change mark], Date of next revision:, [....]

Approvals, Approval # [....], Name, [name], Signature, [signature], Title, [title], Date of Issue, [date], Version, [version], Approval # [....], Name, [name], Signature, [signature], Title, [title], Date of Issue, [date], Version, [version], Approval # [....], Name, [name], Signature, [signature], Title, [title], Date of Issue, [date], Version, [version]

Distribution, Distribution # [....], Name, [name], Title, [title], Date of issue, [date], Version, [version], Distribution # [....], Name, [name], Title, [title], Date of issue, [date], Version, [version]

Introduction

States the purpose, objectives and scope, and identifies who is responsible for the strategy

[State the purpose, objectives and scope, and identify who is responsible for the strategy]

Quality Management Procedure

A description of (or reference to) the quality management procedure to be used. Any variance from corporate or programme management quality standards should be highlighted, together with a justification for the variance

The Procedure should cover the following topics:

Quality planning

[...]

Quality control

The project’s approach to quality control activities. This may include: Quality standards, Templates and forms to be employed (e.g. Product Description(s), Quality Register), Definitions of types of quality methods (e.g. inspection, pilot), and Metrics to be employed in support of quality control

[Document the project’s approach to quality control activities. This may include: Quality standards, Templates and forms to be employed (e.g. Product Description(s), Quality Register), Definitions of types of quality methods (e.g. inspection, pilot), and Metrics to be employed in support of quality control]

Quality assurance

The project’s approach to quality assurance activities. This may include: Responsibilities of the Project Board, Compliance audits, and Corporate or programme management reviews

[Document the project’s approach to quality assurance activities. This may include: Responsibilities of the Project Board, Compliance audits, and Corporate or programme management reviews]

Tools and Techniques

Refers to any quality management systems or tools to be used, and any preference for techniques which may be used for each step in the quality management procedure

[Refer to any quality management systems or tools to be used, and any preference for techniques which may be used for each step in the quality management procedure]

Records

Definition of what quality records will be required and where they will be stored including the composition and format of the Quality Register

[Define what quality records will be required and where they will be stored including the composition and format of the Quality Register]

Reporting

Describes any quality management reports that are to be produced, their purpose, timing and recipients

[Describe any quality management reports that are to be produced, their purpose, timing and recipients]

Timing of Quality Management Activities

States when formal quality management activities are to be undertaken, for example audits (this may be a reference to the Quality Register)

[State when formal quality management activities are to be undertaken, for example audits (this may be a reference to the Quality Register)]

Roles and Responsibilities

Defines the roles and responsibilities for quality management activities, including those with quality responsibilities from corporate or programme management

[Define the roles and responsibilities for quality management activities, including those with quality responsibilities from corporate or programme management]