1. Interpersonal Skills
1.1. 36% of managers feel college graduates lack interpersonal skills
1.2. Leadership
1.2.1. How to delegate
1.2.2. Understanding team dynamics and roles
1.2.3. How to take instruction within a team
1.2.4. How to be an assertive leader
1.2.5. How to make decisions
1.2.6. Reliability and accountability: reasoning with failure
1.3. Communication
1.3.1. How to write a formal email
1.3.2. Professional telephone conduct
1.4. How to take part in a discussion
1.4.1. Active Listening
1.4.1.1. How to take minutes (in a meeting or other scenario)
1.4.2. How to put across a coherent argument
1.4.3. Negotiation and persuasion
1.5. How to interact with someone in 'tutorial' context
2. Time Management and Project Planning
2.1. How to make a gantt chart
2.1.1. How to stick to a gantt chart plan and evaluate/ make necessary changes
3. Critical Thinking
3.1. 60% of managers feel college graduates lack critical thinking skills
4. Communication/ Emotional Intelligence
4.1. How to engage with people
4.2. Engage system one thinking: people make snap judgement, making decisions based on feelings.
4.2.1. Emotional intelligence is focused on fostering positive feelings with other people
5. Report Writing
5.1. Referenceing
5.1.1. The importance of referencing
5.1.2. How to quote in text
5.1.3. Writing a bibliography
5.2. How to Research
5.2.1. How to utilise the internet/ make the most of online resources
5.2.2. How to prioritise research and use to support your arguements
5.2.3. How to evaluate reliability of sources
5.2.4. How to evaluate suitability of research for report
5.2.5. How to find journals/ books etc. outside of the Internet
5.3. Spelling and Grammar
5.3.1. How to proof read your work and the work of others
5.3.2. General grammar rules to be followed
5.4. Academic Writing Technique
5.4.1. Appropriate language
5.4.2. Writing in third person
5.5. Multimedia
5.5.1. How to write an image or graph description
5.5.2. How to make an infographic (and when to use them)
5.5.3. How to find suitable images
5.5.4. How to create a graph/ chart
5.6. Structure
5.6.1. How to structure arguments within report
5.6.2. Use of headings and subtitles within a report
5.6.3. How to create a content page
5.7. 44% of mangers feel writing proficiency is the hard skill most lacking among recent college graduates
6. Oral Presentation
6.1. How to create an informative and aesthetic powerpoint to support presentation
6.2. How to write the script
6.2.1. Persuasive writing
6.2.2. How to structure a presentation (depending on presentation type)
6.3. How to change your style depending on context
6.3.1. Meetings
6.3.2. Over Skype/ telephone
6.3.3. Tailor to audience (who are you talking to? How many people are there?
6.4. Adding interest
6.4.1. How and when to incorporate props
6.4.2. Finding and displaying videos
6.5. Use of pictures (quality and usefulness)
6.6. Body Language and Delivery
6.6.1. Eye contact
6.6.2. Speed/ clarity/ pronunciation
6.6.3. Projection
6.7. Preparation and Overcoming nerves
6.8. 39% of managers feel college graduates lack public speaking skills
7. Problem Solving
7.1. 60% of managers feel college graduates lack problem solving skills
7.2. How to initially identify a potential problem
7.3. How to dissect and define the parameters of a problem
7.4. How to find solutions
7.4.1. Ideation and creativity: brainstorming techniques (De Bono, etc.)
7.4.2. How to examine and evaluate the solutions (e.g. NUF)