Chem-Dry Uk

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Chem-Dry Uk by Mind Map: Chem-Dry Uk

1. Job Details

1.1. PH Details

1.1.1. Name

1.1.2. Address

1.1.3. Contact Numbers

1.1.4. Deceased

1.1.5. VAT Registered

1.2. Policy Details

1.2.1. Cover Type

1.2.2. Policy Number

1.2.3. Claim Number

1.2.4. New for old

1.2.5. Property type

1.2.6. Collection Type

1.2.7. Building Excess

1.2.8. Contents Excess

1.2.9. Excess Collected

1.2.10. Grade

1.2.11. Peril

1.2.12. DFF Claim

1.2.13. Authorised

1.2.14. Bob Contractor

1.2.15. HPR/Builder reference

1.2.16. Claim Details

1.2.17. Additional Details

1.2.18. Secret Text

1.2.19. Scope of involvement

1.2.20. Validation Required

1.2.21. Repudiation

1.3. Claim Details

1.3.1. Claim details

1.3.2. Additional Details

1.3.3. Secret Text

1.3.4. Repudiation

1.4. Status and Dates

1.4.1. Status

1.4.2. Cash Settlement

1.4.3. Customer Contacted

1.4.4. Customer Contact Details (1st, last, first success)

1.4.5. Number of attempts

1.4.6. Incident date

1.4.7. Received date

1.4.8. Entered date

1.4.9. First Appointment Date

1.4.10. First visit date

1.4.11. Last visit date

1.4.12. Next review date

1.4.13. Invoice received date

1.4.14. Interim received date

1.4.15. Complete Date

1.4.16. Insect and report only

1.5. Instructed by

1.5.1. Name

1.5.2. Telephone number

1.5.3. email

2. Search Criteria

2.1. WI number

2.2. II Number/reference

2.3. Postcode

2.4. Surname

2.5. Franchise jobs/client jobs

2.6. Date range

2.7. Invoice number

2.8. PH number

2.9. Claim Number

3. Franchise Details

3.1. Name

3.2. Headcode

3.3. Address

3.4. Telephone Number

3.5. Email

3.5.1. New node

3.6. Fax

3.7. Territoy (License)

3.8. Grade

3.9. Notes

4. Insurer Details

4.1. Insurer Name

4.2. Branch

4.3. Code

4.4. Contact Name

4.5. Contact Address

4.6. Telephone Number

4.7. Fax Number

4.8. Authorisation value

4.9. Collect Excess

4.10. Notes

5. Loss Adjuster

5.1. Insurer Name

5.2. Branch

5.3. Code

5.4. Contact Name

5.5. Contact Address

5.6. Telephone Number

5.7. Fax Number

5.8. Authorisation Value

5.9. Collect Excess

5.10. Notes

6. Subcontractor

6.1. Assigned

6.2. Contact Name

6.3. Contact Number

6.4. Contact email

6.5. Assigned items

6.6. Notes

6.7. CDUK contact/appointed by

7. Notes and Queries

7.1. Added by whom

7.2. Date and time

7.3. Catergory (query and note)

7.4. Add note

7.5. Summary of all notes (print notes)

7.6. Note filter

8. Complaints

9. Asbestos

10. Documents

10.1. Documents created at CDUK

10.2. Documents received from the franchise

10.3. Scanned documents at CDUK

10.4. Scanned documents at Franchise

10.5. RTS documents

10.6. Faxes

10.7. Original work instruction

10.8. Subcontractor documents

10.9. Client documents

10.10. Other

11. Authorisations (See diagram)

12. Room Details

12.1. Room Name

12.2. Room Sizes

12.3. Room Shape (diagram)

12.4. Doors

12.5. Windows

12.6. Construction

12.7. Moisture Reading

12.8. Drying Equipment & Dates in/out

12.9. Asbestos risk highlighted

12.10. Subcontractors work highlighted

13. SLA's

13.1. SLA's reached

13.2. Met/missed

13.3. Date

13.4. Reason

13.5. Out of Franchise Control