Service innovation

1. Administration

1.1. Information documentation

1.2. Video conference meeting

2. Communication

2.1. Inform internal organisation

2.1.1. Parliament Blogs

2.1.2. NIR group updates

2.2. Inform customers

2.2.1. Community

2.2.2. Mailing

2.3. Inform partners

2.3.1. Community

2.3.2. Mailing

3. Sales

3.1. SuperQuote user manual

3.2. Organize Bootcamp

4. SuperLicense

4.1. Exclude service discount

4.2. Aligning consultancy rates

5. SuperQuote

5.1. Add Subscription Service as a new product

5.2. Create new quote templates

6. Support

6.1. Inform support team

6.2. Create awareness of new services

7. Training

7.1. Internal training material

7.2. External training material

7.3. Organize Bootcamps

8. Marketing

8.1. Website content

8.1.1. Graphics

8.1.2. Text

8.1.3. Video?

8.2. Website launch

8.3. Press release?

9. NIRs

9.1. NIR meeting

9.1.1. Present the new service offering

9.1.2. Discuss content of service packages

9.1.3. Discuss the Group training concept

9.1.4. Discuss the Ticket strip concept

9.2. Define package services

9.2.1. Create package content

9.2.2. Create prep. letters

9.3. Ownership new packages

10. Partners

10.1. Partner training

11. Pilot

11.1. Organize internal pilot

11.2. Select pilot group

12. Planning

12.1. Create a planning of activities and milestones

12.2. Resources

12.3. Progress meetings

12.4. Location?

13. Service

13.1. SuperQuote user manual

13.2. Organize Bootcamp

14. Tooling

14.1. Develop a service calculation tool (in Excel?)