NEW SERVICE MODEL DATA DRIVEN SERVICES

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NEW SERVICE MODEL DATA DRIVEN SERVICES 저자: Mind Map: NEW SERVICE MODEL DATA DRIVEN SERVICES

1. And we need the ORAS

2. DATA

2.1. PHQ

2.1.1. GAD

2.1.1.1. PAM

2.1.1.1.1. TP Progress

3. THE DASHBOARD FOR BOTH THE COUNSELOR AND THE RECOVERY ADVOCATE MUST DISPLAY THE SIMPLE SCREENS AT THE DETERMINED INTERVALS IN THE EHR TO MAKE CRITICAL CLINICAL AND FINANCIAL DECISIONS FOR EACH CLIENT BASED ON REAL TIME DATA FOR DATA DRIVEN SERVICES

4. EVERY PROGRAM IN EVERY STATE WILL HAVE DAILY AND WEEKLY QM REPORTS TO DETERMINE IF THE DECISIONS ARE BEING MADE BY DATA AND NOT BY INTUITION

4.1. THIS IS JUST ONE PROGRAM

4.2. In addition to our desired data, EVERY STATE HAS THEIR OWN PREFERRED DATA BASE TOOL

4.2.1. EHR HAS TO INCORPORATE EACH

4.2.2. NY OASAS LOCADR

4.2.2.1. Alabama Stage Wide Data Assessment

5. Develope a Model to be duplicated in every state at every program

5.1. To Serve BH disorders in our populations where possible and their families

5.2. Families, clients, DOC, DOBH, SAMSHA, Insurance companies

5.3. Bridges International

5.4. Mission Statement added therapeutic and families

5.5. The President and the board of Directors

5.6. Sign-Off List

5.6.1. Training

5.6.2. International

5.6.3. Public Sector

5.6.4. Sales

5.6.5. Marketing Communications

5.6.6. Product Management

6. THE ABILITY TO EARN REVENUE WILL DEPEND ON FOLLOWING WHAT THE DATA INDICATES: MOVE UP TO A MORE EXPENSIVE OR MOVE DOWN TO LESSER EXPENSIVE ROGRAM PHASE BASED ON DATA

7. Need dashboards that display line charts of the data to know when goals are reached and maintenance begins

7.1. We need THE DATA and not our subjective intuition telling us when to move people to the next step

8. THE VISION DATA DRIVEN SERVICES

9. POSITIONING

9.1. PSYCHIATRY

9.2. PRIMARY CARE

9.3. BUNDLED SERVICES

9.4. TELEHEALTH

10. Social Predeterminants to Health, like lack of housing, low education, poor eyesite (no glasses), must be tracked in the data base of every client so they can be addressed. Funders EXPECT THESE TO BE KNOWN, TRACKED, AND ADDRESSED BY RECOVERY ADVOCATES

11. Executive Summary Case Management

11.1. FinanciaL - WILL REQUIRE BUNDLING

11.1.1. Revenue Forecasts

11.1.1.1. Revenue and P&L Forecast (5 Years)

11.1.1.2. Revenue should be split out quarterly

11.1.2. Cost Analysis

11.1.2.1. Should include a description of the costs in entering this business and profitability analysis

11.1.3. Profitability Analysis

11.1.3.1. P&L for the offer to include gross margin, net income and break even analysis.

11.2. WILL REQUIRE REAL TIME DATA FOR DISCHARGE PLANNING

11.2.1. Positioning & Messaging

11.2.1.1. What is the key messaging and positioning for the service offer? (Pain, alternatives, solution)

11.2.1.2. How do we communicate internally?

11.2.1.3. How do we communicate externally?

11.2.2. Promotion Strategy

11.2.2.1. Marketing Programs (Installed base versus new prospects)

11.2.2.2. Advertising (Publications, etc.)

11.2.2.3. Analyst Relations (Target Analysts)

11.2.2.4. Public Relations

11.2.2.5. Events (Trade shows, SEO/SEA, Seminars)

11.2.2.6. Webinars

11.2.3. Demand Generation & Lead Qualification

11.2.3.1. How do we generate and qualify new leads for the target offer?

11.2.3.2. Prospect Lists

11.2.3.3. Key Questions to Ask

11.2.3.4. Sales Collateral

11.2.3.5. Presentations

11.2.3.6. Data Sheets

11.2.3.7. White Papers

11.2.3.8. ROI Tools

11.2.3.9. Other Sales Tools (web site, etc.)

11.3. Measure and Improve

11.3.1. Accelerated Learning Strategy, Controls, Metrics

11.3.2. Include financial metrics (definition of success)

11.4. Other Considerations

11.4.1. M&A?

11.4.2. Risk Analysis & Mitigation

12. Executive Summary Counseling

12.1. Ample data indicating that

12.1.1. Families and children of our addicted criminal thinking felons are at extreme risk for serious health and behavioral consequences

12.1.1.1. We have their usually unheard of TRUST - we can make the difference

12.1.2. Data Driven BH services can efficiently and effectively help people get better

12.1.2.1. Need immediate access to repeated data for real time decision making when sessions and staffing are scheduled

12.1.2.2. -

12.1.3. Providing TOO MUCH treatment is just a s bad as offereing NONE

12.2. Service DATA DRIVEN BH CM

12.3. OVERLAY

12.3.1. IN WHATEVER PROGRAM NEEDS IT

12.3.2. USING A EDUCATIONAL RECOVERY SYMTOM MANAGEMENT MODEL

12.3.2.1. MEASURE PATIENT ACTIVATION ON MANAGING THEIR OWN HEALTH AND MOVE THEM TO MAINTAINANCE