Information Systems, Organizations, and Strategy

1. Using Information Systems to Achieve Competitive Advantage

1.1. Porter’s Competitive Forces Model

1.2. Information System Strategies for Dealing with Competitive Forces

1.2.1. Low-Cost Leadership

1.2.2. Product Differentiation

1.2.3. Focus on Market Niche

1.2.4. Strengthen Customer and Supplier Intimacy

1.3. The Internet’s Impact on Competitive Advantage

1.4. The Business Value Chain Model

2. Using Information Systems to Achieve Competitive Advantage: Management Issues

2.1. Sustaining Competitive Advantage

2.2. Aligning IT with Business Objectives

2.3. Managing Strategic Transitions

3. Organizations and Information Systems

3.1. Definition of Organization

3.2. Features of Organization

3.2.1. Routines and Business Processes

3.2.2. Organizational Politics

3.2.3. Organizational Culture

3.2.4. Organizational Enviroments

3.2.5. Organizational Structure

3.2.6. Other Organizational Features

4. How Information Systems Impact Organizations & Business Firms

4.1. Economic Impacts

4.2. Organizational and Behavioral Impacts

4.2.1. IT Flattens Organizations

4.2.2. Postindustrial Organizations

4.2.3. Understanding Organizational Resistance to Change