Management in the Age of Digital Business Complexity

1. Managing the consequences of digital networks and accelerated complexity dynamics in digital business ecosystems

1.1. Digital-age effects on information systems

1.1.1. Realities of the Digital Age

1.1.2. The “Internet of Things” and other digital-world realities

1.2. DB ecosystem effects

1.3. Digital platform design

1.4. Information systems in the Digital Age

1.4.1. The six components that must come together to produce an IS

1.4.1.1. Hardware

1.4.1.2. Software

1.4.1.3. Data

1.4.1.4. Procedures

1.4.1.5. People

1.4.1.6. Feedback

1.4.2. the Digital Age has changed IS

1.4.2.1. 1. DB is mostly about changing IS networks—in and outside of a business or company; 2. The IoT, laptop etc connected to the Internet that enhance bi-directional information flows at digital speeds; 3. The Internet is mostly a network of networks; 4. Network effects are based on embedded computer components; 5. Complexity dynamics are vastly speeded up compared to those in biological systems and pre-Internet companies; 6. Skewed (i.e. non-normal) distributions in DB ecosystems are much more likely; 7. Interconnectivity effects on businesses and customers become more dominant; 8. IS technology effects, i.e. interactions of technology and Information; 9. Managing and/or coping with messages and images going viral on the Web; 10. New ways of learning and learning quickly via the Internet.

1.5. Digital Age effects on complexity dynamics

1.5.1. New-order creation defined by complexity theory

1.5.2. Basic complexity concepts (McKelvey 2016)

1.5.2.1. Phase 1: The European School

1.5.2.1.1. Tension (force causing change and new-order creation)

1.5.2.1.2. First critical value (edge of order)

1.5.2.1.3. Dissipative structures (phase transitions)

1.5.2.2. Phase 2: The American School

1.5.2.2.1. Second critical value

1.5.2.2.2. Region of emergence

1.5.2.2.3. Agents:

1.5.2.2.4. Heterogeneous agents

1.5.2.2.5. Self-organization

1.5.2.2.6. Tiny initiating events (butterfly events)

1.5.2.2.7. Connections; connectivities

1.5.2.2.8. Motives to connect, survive, and grow

1.5.2.2.9. Bottom-up emergence

1.5.2.2.10. Network dominance

1.5.2.3. Phase 3: Fractals and power laws

1.5.2.3.1. Fractals:

1.5.2.3.2. Power Laws