Hotel Industry
저자: Matthew Harmon
1. Operations
1.1. Employees are the face of the company, and drive customer service.
1.2. Management controls Profit & Loss
2. Sales
2.1. Markets the hotel through various programs
2.2. Handles large corporate accounts
3. Revenue Analytics
3.1. Analyzes hotel metrics & competitors
3.2. Recommends the price point for the hotel
