Management and leadership

1. self leadership

1.1. Self-awareness: the ability to recognize and understand our moods

1.2. Self-Regulation: ability to control or redirect disruptive impulses and moods; to think before acting.

1.3. Internal Motivation: Motivation is the ability to work for reasons beyond money or status

1.4. Empathy: Empathy is the ability to understand the emotional makeup of other people and to treat others in accord with their emotional reactions.

1.5. Social Skill: Social skill is the ability to find common ground, build rapport, manage relationships and foster networks.

2. course review

2.1. self reflection: I have learned a lot through this course. The knowledge are concrete, specific and applicable in real life. For examples, knowing leadership styles and recruitment process can come in handy in the future. I also had a chance to understand better the Maslow's hierarchy of needs. It is also a good bonus in the end getting into employment laws. I think the course is well organized.

3. recruitment process

3.1. identifying hiring needs: identify the skills, knowledge and experience needed for the roles

3.2. Preparing job description: tell about the company background and have a check list for candidates to compare themselves to

3.3. talent search: perform internal search and external search. Internal search is searching for available talents within the company. External search is about finding new talents using different tools such as advertising, job portals, social networking, job fairs and so on.

3.4. Screening and shortlisting: Decide on the potential and suitable candidates

3.5. Interview: meet the candidates either in person or online to confirm and finalize the selections.

4. Kellogg's case study

4.1. Mayo’s theory: “employees were best motivated if they worked in teams”

4.2. Taloy's theory: employees are motivated by monetary values

4.3. Maslow’s hierarchy of needs: people are motivated by different factors and values ranging from basic survival needs such as foods and shelter to spiritual needs as self actualization

5. Good leadership styles

5.1. telling style: be specific about details of the tasks

5.2. selling style: similar to "telling" but giving more autonomy and more friendly

5.3. Participating: be more hands-off on the tasks, and give more trust and autonomy to employee. Only be supportive and partcipate when needed

5.4. Delegating: be results oriented. No instructions or guidance required. Almost complete trust and autonomy are given that the employee will complete the task on his/her own.