UNIT 6 ATTITUDE & PREJUDICE AT THE WORKPLACE

1. 3 Components of an Attitude

1.1. Cognitive

1.1.1. the opinion or belief segment of an attitude

1.2. Behavioral

1.2.1. an intention to behave in a certain way toward someone or something

1.3. Affective

1.3.1. the emotional or feeling segment of an attitude

2. Major Job Attitude

2.1. Job Satisfaction

2.2. Job Involvement

2.3. Psychological Empowerment

2.4. Organizational Commitment

2.5. Perceived Organizational Support (POS)

2.6. Employee Engagement

3. Group Members (G05 Slytherin)

3.1. Shelly Hetvy anak Kaiser (67698)

3.2. Iylia Kamilah binti Japar (66190)

3.3. Chang Sze Thing (65623)

3.4. Daryl Yap Zhen Yao (65756)

3.5. Lee Foo Soon (66441)

4. Moderating Variables

4.1. Importance of the attitude

4.2. Correspondence to behavior

4.3. Accessibility

4.4. Existence of social pressures

4.5. Personal and direct experience of the attitude

5. Causes of Job Satisfaction

5.1. Pay influences job satisfaction only to a point

5.2. Personality can influence job satisfaction

6. Outcomes of Job Satisfaction

6.1. Job Performance

6.2. Organizational Citizenship Behaviors

6.3. Customer Satisfaction

6.4. Absenteeism

6.5. Turnover

6.6. Workplace Deviance