Call

1. 1. Build rapport and identify the buyer’s style.

1.1. Worked at University, In Athletics, where is your office? Went to school here?

1.2. FO guy myself

2. 2. Share the agenda (get buy-in, seek input).

2.1. Here’s what I would like to do. Let me kick us off and just take two or three minutes to share a bit about 42 Chat, the issues we solve for Event professionals, and why they tend to bring us in for help. I will also touch briefly on how we are different and why we have been so successful in the space. Then, I’d like to turn the tables and ask you questions to understand more about your situation and what you are doing in regards to communicating with students and their families during your orientation events. After that, we can discuss if it looks like we might be a fit to help you or if it makes sense to have a follow-up meeting.

2.2. Heres what id like to do. ill kick us off, take a few minutes to share a little about utah, why some of the top players are starting to choose us over duke and virginia. I will also touch on why we are different and then i'l turn to you and ask more information about what you're looking for in a college, after if it makes sense we can talk about next steps.

3. Deliver The Power Statement

3.1. Our college looks different than any others. The location, the Academics, The pac 12 resources, the alumni network, and our lacrosse

3.2. Campus events need to do more with less. or A! Solution is great at getting information to event participants in the moment they need it. Can't be near a computer or see the emails that you've sent

3.3. Especially Logistic questions

4. What can go wrong during an orientation event?

5. How long do you spend training your staff to answer all of these questions?

6. Questions

6.1. How many times do students ask you the same questions?

6.1.1. How have you tried to deal with this in the pass?

6.2. How do you make sure the students don't get lost on campus going event to event?

6.2.1. How many people do you need to hire to staff an orientation process serving 4000 people?

6.2.1.1. If your staff wasn’t busy answering these repetitive questions, how could they better serve the student/family?

6.3. How would you communicate quickly and efficiently to customers in an emergency? Full parking lot etc?

6.4. How are you planning on communicating campus protocol and how can you track an outbreak if it does occur?

6.5. If this goes well how would you pay for it?

6.6. How are you currently communicating with students during an event?

6.7. I’m sure you’re familiar with chat bots, I don’t even see us as one.How do you think we could make your life easier?

7. Sell

8. Determine the fit and seek out objections

8.1. Based on our conversation and what we’ve shared with each other, it looks like we might be a fit to help you…. What do you think? I get the feeling that you have concerns or see obstacles moving forward? I’d like to hear your concerns then pretend they don't exist?

9. What do you ssuggest for appropriate next steps?

10. Where are you in the process of planning for next year?

10.1. I realize this is a big institution, what is the likelihood you would explore this solution?

10.2. Along with yourself, who really cares about making sure this process goes smoothly?