Tools to Assess Technological Failure & Success

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Tools to Assess Technological Failure & Success 저자: Mind Map: Tools to Assess Technological Failure & Success

1. Ideas

2. Humans

3. Artifacts

4. Modern Ideology of Technological Progress

4.1. Technological progress is measured by modern notions of progress based on

4.1.1. Science

4.1.2. Rationality

4.1.3. Market

4.2. We choose pathways we want to go forward with

4.2.1. Ties in with the first methodological rule of STS (It Could Have Been Otherwise)

5. Weak technologies

6. STRONG TECHNOLOGIES

7. Old ways of thinking about technological failure/success

8. New ways of thinking about technological success/failure

9. Pathological Technologies

9.1. Something inherently wrong (built in) causes it to fail

10. Failure in technology helps it succeed (Stepping stone to success)

10.1. Seperating failed and successful technology doesn't help because technical problems exist in successful technologies too!

11. No pre-ordained direction

11.1. Is it really a failure? it could be a success as another use.

11.1.1. So, there is nothing inherently wrong with the hardware

12. Built in features don't always make a technology succeed/fail

12.1. The best technology isn't always successful!

13. Failure as an inevitable pre-requisite to success

13.1. Forms of innovation can only be established through failure

14. Design is always imperfect; it will never meet everyone’s needs

14.1. Successful technologies are still seen as failure to some

15. Form cannot follow function alone

15.1. Other forms exist, which perform the same function

16. Failure as a humanly generated outcome

16.1. evermore demanding expectation humans impose on their all too limited technology

17. FAILURE AS A SOCIAL CONSTRUCTION

17.1. Reification

17.1.1. Abstract concepts like success and failure is made concrete through social construction processes (RSGs)

17.1.2. Stabilization occurs with closure on what a technology is & how it is used

17.2. Relevant Social Group

17.2.1. Come together and agree upon which technology is a success and which one is a failure

17.3. Interpretive flexibility

17.3.1. Different interpretations of a technology by various RSGs

17.4. Closure

17.4.1. Stabilization around a technology on what it is and how it is used

18. Social Construction Of Technology

18.1. Relevant Social Groups

18.1.1. Shape technology

18.1.2. Each RSGs have different versions of what a technology is and what it means

18.1.3. Attribute different meanings to the technology

18.2. Interpretive Flexibility

18.2.1. Different ways of thinking about a technology

18.2.2. Different ways of designing a technology

18.2.2.1. Not just one possible way or one best way of designing an artifact

18.2.3. Helps understand how a technology stabilizes or how it doesn't

18.3. Multi-directional. Not Linear

18.4. Connect stabilizing and content of technology with wider sociopolitical environment

18.4.1. Left hand products for inclusion of left handed people, or products for female users etc.

19. RSG 1

19.1. Interpretation 4

19.1.1. problem 1

20. RSG 2

20.1. Interpretation 5

20.1.1. problem 2

21. RSG 3

21.1. Interpretation 1

21.1.1. problem 3

22. RSG 4

22.1. Interpretation 2

22.1.1. problem 4

23. RSG 5

23.1. Interpretation 3

23.1.1. problem 5

24. Technology

25. Market failure = Technological failure?

25.1. No, monetary gain might not provide a good indication of how a technology is doing.

25.1.1. Technology is making a lot of money but it comprises a little of the market share

25.2. Market share solely also is not a good indicator of how the technology is doing

25.2.1. It may have a huge market but if it doesn't make enough money then that technology is probably not a success

26. If there is not an agreement on what the technology is and what it means, then it is not going to stabilize.

27. It is going to go through a continuous process of variation and selection until RSGs can come together and agree upon what the technology is and what it means

28. ABSTRACT TO CONCRETE IDEA (REIFICATION)

29. Innovator

30. Solution 1

31. Solution 2

32. Solution 3

33. Solution 4

34. Solutino 5

35. Innovators respond to these RSGs through processes of variations in order to change/tweak the technology to provide solutions to their problems

36. Some solutions might solve more than 1 RSGs problems.

36.1. This facilitates in stabilizing the technology

36.1.1. I have noticed this in most technologies today, they are capable of doing more than one tasks to accodomodate solutions for various RSGs

37. Are the solutions or problems conflicting?

37.1. If the solutions are conflicting then there might not be stabilization of the product

38. Sociological deconstruction of technology

38.1. Steps of RSGs, interpretive flexibility, problems and solutions etc help understand who the RSGs were, what their interpretations of the tech were, what problems and solutions did they attribute to it

39. All these factors make technological innovation multi-directional and not linear

40. IT COULD HAVE BEEN OTHERWISE

40.1. These are the problems and solutions that were attributed. It could have been otherwise; Different problems could have been raised or the innovators could have responded to different probklems

41. Path Dependency

41.1. Path is laid down by previous events so future evnts flow easier when following this path

41.2. Past decisions influence future trajectories

41.3. One technology laid the path for future uses of same or similar technologies

42. Technological Lock-in

42.1. The oppotunity cost of adapting to a new technology is high so one technology becomes locked-in, preferred and dominant

42.2. Economic path dependence

42.3. Because of network effects the market gets locked in or stuck with that standard even though the marke paricipants may be better off with an alternative

43. Network Externalities

43.1. Direct consumption externalities

43.1.1. Direct physical effect of the number of purchasers on the quality of the product

43.1.2. Technologies are only as good as the number of users

43.2. Indirect effects that give rise to consumption externalities

43.3. Positive consumption externalities

43.3.1. Durable goods, quality and availability of post purchase service depending on the experience and size of the service network, which may in turn vary with the number of units of the goods that have been sold

43.3.2. Helps lock-in technology

44. SCOT

45. ANT

46. Actor Network Theory

46.1. Seen as Techno-Science

46.1.1. as technology and science are very connected within the network

46.2. Networks comprised of technology, science and society

46.2.1. Produce technologies, scientific facts, and social realities

46.3. Scientists and engineers create alliances/networks

46.3.1. Produce technology and solidify scientific facts

46.4. Larger stronger networks

46.4.1. bring allies

46.4.1.1. produce technology

46.5. Focus on non-human actors as actants along with humans as actants to form networks

46.6. The glue of the network is each actant and their interests

46.6.1. Any clash in interests or leave of an actant can break the network

46.6.2. Glue is aligned interests

47. The map of new multidirectional ideology ideology vs old ways of linear thinking

48. Social Constructivism

49. Technology/(Arti)facts

49.1. Outcomes of negotiations/Social processes

49.2. Socially constructed

49.3. True

50. Methodological Rules

50.1. It Could Have Been Otherwise!

50.1.1. Contingency/Multi-directional innovation

50.1.2. Choices were made

50.1.2.1. Paths were followed (PATH DEPENDENCY)

50.1.3. Interpretive Flexibility

50.1.4. Personal, Professional, Organizational goals effect outcome in influencing the technology we have

50.1.5. Notion of obduracy

50.1.5.1. Not everything is possible

50.2. Principle of Symmetry

50.2.1. Development of technology (Success or Failure)

50.2.1.1. SCOT

50.2.2. Role of Actors (Human & Non-human)

50.2.2.1. ANT

50.3. Interventionist approach

50.3.1. developed as

50.3.1.1. critical analytic field

50.3.1.2. procedures for democratization

50.4. Co Production

50.4.1. Technology

50.4.2. Soceity

51. Multi-directional innovation does not mean that everything is possible

52. Social order is secured by material circumstances/ technical artifacts/ scientific facts

53. Facts and artifacts become meaningful in social context

54. Changing nature is changing society

55. Heterogeneity in socio-technical ensemble

56. Science & Technological Studies approach to studying Technology

57. Linear Model

57.1. Basic, Applied Research

57.1.1. Linear story of Winners

57.1.1.1. Orderly rational path

57.2. CRITIQUES

57.2.1. Technical knowledge/Knowledge & Knowledge Productions

57.2.1.1. Science

57.2.1.2. Engineers

57.2.1.3. Technologists

57.2.1.4. Inventors

57.2.2. Input Parameters

57.2.2.1. Scientific & Technical knowledge

57.2.2.2. Material

57.2.2.3. Financial

57.2.2.4. Social

57.2.2.5. USERS

57.2.2.6. ideologies

57.2.2.7. rhetorical resources

58. To be challenged...

59. Not Just a Single Stream of Science

60. Emphasized throughout

60.1. SCOT

60.2. PATH DEPENDENCY

61. Role of Users

61.1. Play in establishing success or failure of technology

61.2. Technological abandonment

61.2.1. Don't work as desired

61.2.2. Design is flawed or overly complex

61.2.3. Mismatch between solutions and users needs or expectations

61.2.4. Users need changed technology didn't

61.2.5. Users abilities may improve or get worse