1. Arab model of management
1.1. Tends to reflect their cultures and contexts they live in, like any other manager
1.2. Arab method hasn't emerged yet
1.3. Management thinking
1.3.1. Religion!
1.3.2. Tribes
1.3.3. Colonies!
1.3.4. Western influence
1.3.5. Govs intervention and political constraints
2. Bad Boss Article
2.1. Why stay?
2.1.1. No energy
2.1.2. Like job/commute/colleagues
2.1.3. need salary
2.1.4. no better
2.1.5. lose benefits
2.1.6. invested too much
2.2. How to manage?
2.2.1. Forget giving feedback, make requests
2.2.2. Engage with support network
2.2.3. Explore other opportun. with org.
2.2.4. Consult HR
2.3. Know when to go
2.4. Line yout next move
2.5. Give proper notice
2.5.1. Not emotional, professional
2.6. Create transition timeline
2.7. Be prepared to go early
2.8. Do not bad mouth
3. Managers
3.1. What they do
3.1.1. Functions they perform
3.1.1.1. Planning
3.1.1.1.1. Defining goals
3.1.1.2. Organizing
3.1.1.2.1. Arranging logistics, who does what
3.1.1.3. Leading
3.1.1.3.1. Work with people
3.1.1.3.2. Motivate and lead
3.1.1.3.3. Communicate goals and select communication channels
3.1.1.3.4. Types
3.1.1.4. Controlling
3.1.1.4.1. Monitoring, correcting, comparing, maintaining performance
3.1.2. Roles they play
3.1.2.1. Mintzberg
3.1.2.1.1. Intersonal relationships
3.1.2.1.2. Transfer of information
3.1.2.1.3. Decision making
3.1.3. Skills they need
3.1.3.1. Kats
3.1.3.1.1. Technical skills
3.1.3.1.2. Human skills (Interpersonal)
3.1.3.1.3. Conceptual skills (analytical)
3.2. Changes affecting a manager's job
3.2.1. Digitization
3.2.2. Security threats
3.2.2.1. Globalization concerns
3.2.3. Ethics
3.2.3.1. Redefine values
3.2.3.2. Rebuild trust
3.2.3.3. Increase accountability
3.2.4. Competitiveness
3.2.4.1. Customer service
3.2.4.2. Innovation
3.2.4.3. Globalization
3.2.4.4. Effeciency/produc.
3.2.5. Increasing importance of customers
3.2.5.1. Customers
3.2.5.1.1. managing cust. relations
3.2.5.1.2. high quality service
3.2.5.2. Jobs require close contact with customers
3.2.5.3. Social media: Power/Risk
3.2.6. Innovation
3.2.6.1. Doing things differently
3.2.6.2. Arabs?
3.2.6.2.1. Not very high, room for enhancement
3.2.7. Focus on Customer
3.2.8. Focus on tech
3.2.9. Focus on Sustainablity
3.2.10. Focus on Social Media